Reviews (278)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy setup, ideal for those with limited technical skills. It effectively restricts access to specific products, pages, or collections, useful for wholesale or members-only areas. The customization options allow merchants to tailor access based on customer tags. The support team is noted for their quick and efficient problem-solving. Additionally, the app is recognized for its reliability and cost-effectiveness, enhancing site management and customer segmentation.

August 26, 2020

Great App!
We use it to host a membership area on Shopify and it works very well. Great customer service too.

Grown Strong Fitness
United States
29 days using the app
November 25, 2020

The app works exactly as expected. Contacted support for some help with the lay-out of the lock page. The response was quick and accurate. Bottom line: looks good, works great and support is kind, fast and knowledgeable.

Primrose Jewellery
Netherlands
27 days using the app
May 8, 2020

Easy install. Had a tiny problem getting it to work so emailed support, heard back from Ilia in less than an hour with the solution. Works like a charm!

Purnell
United States
26 days using the app
July 19, 2018

App was perfect for what we needed it for! Had a pre-sale for special customers and wanted to give them access to a certain product before the rest of the public could view it. Worked smoothly and they even went out of their way to fix an issue I had with a different app!

Death By Audio Effects
United States
26 days using the app
June 19, 2017

Excellent app and good value for money. Responsive support.

As a wholesaler, I wanted to hide the prices from the public and only those tagged customers would be able to access the prices and cart. Worked like a charm and very easy to use. Would have liked to have seen some documentation / help on the various areas you can lockdown as some of the terms we a little cryptic.

Be careful if you have other pricing apps. I had another app Quantity Breaks which was still showing the prices after the lockdown. Chatted with the Quantity Break developer and they applied the same tag to the tables and the lockdown works like a charm!

Hearing Aid Batteries Wholesale
Australia
Almost 2 years using the app
April 26, 2017

This app is great! Solved our wholesale customer login issue. Now our wholesale customers can log in and place wholesale orders. Customer service is outstanding!! Denys has been great helping us resolve an issue we had. Highly recommended.

Nostalgicbulbs
United States
25 days using the app
November 30, 2022

Excellent app, it meets what I needed, after I needed technical support, they communicated quickly and gave me a solution, even with the time difference.
It allowed me to hide a product and only make it accessible to certain clients, after sending the key

TODOMUNDO
Chile
23 days using the app
Edited May 4, 2020

DO NOT USE THIS APP! I followed all uninstall protocols and this app completely broke my website. It wiped away my home screen and is just showing error messages. I would not recommend this app to anyone

Feed Me Fight Me
United States
About 1 year using the app
Edited February 6, 2020

Some changes were made to this over the last 6 months that made it trickier to use. The UI could use some work.

Also it only applies the code to the existing theme, if you're on Shopify Plus and want to lock certain things at certain times, or unlock them, etc., you can't with this. If you want to create another theme you need to apply your locks then copy the theme. It's incredibly cumbersome. An app like this could really benefit from a way to test the locks before they are live.

Misha & Puff
United States
Over 1 year using the app
October 16, 2023

This app is very easy to set up and use and when I was having a weird glitch with my Shopify theme and the app working how I wanted it to, the support team responded very quickly and resolved the issue. Top-notch customer service.

Broken Top Brands Wholesale
United States
17 days using the app
Easy Lockdown Inc replied October 19, 2023

Hi,

Thank you for the awesome feedback - it's a pleasure for us to give you the best experience and emotions! We appreciate you choosing our product!

If you need additional help, feel free to reach our 24/7 support!

Regards,
Nexusmedia team.