Reviews (278)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy setup, ideal for those with limited technical skills. It effectively restricts access to specific products, pages, or collections, useful for wholesale or members-only areas. The customization options allow merchants to tailor access based on customer tags. The support team is noted for their quick and efficient problem-solving. Additionally, the app is recognized for its reliability and cost-effectiveness, enhancing site management and customer segmentation.

December 25, 2017

This is a great product, does exactly what I need and just as importantly the questions I have had are dealt with quickly! Thanks!

Showa Video
United States
Over 2 years using the app
July 28, 2017

Great support - thanks very much!

Bftstaffsale
United Kingdom
Over 2 years using the app
March 12, 2021

I used this app to lock one specific page that we only want our sales team to see due to prices etc... The app is very easy to integrate and the support team is great. I had a couple of minor tweaks they helped me with. They answered all my questions and are even making some coding changed to accommodate my desire to have password timeout. A couple of recommendations:
Make password time-out based on parameters like time or session closure
Make password case sensitive (not a big deal)
Allow for multiple passwords

Safety Rail Source
United States
Over 2 years using the app
May 8, 2018

just what I needed for my site. some web development firm tried to charge me 5k for this and here it is for $7.

Red Heritage Medical Llc
United States
Over 2 years using the app
June 1, 2021

Support helped me to implement some modification in the theme to hide collections to a group of customers. Very efficient support

1017-ALYX-9SM
Italy
Over 2 years using the app
October 15, 2020

This works great for our wholesale website. It blocks prices from our customers until they have approved accounts. Support is great too! I couldn't figure out how to lock prices on a collection page and this fixed it for me very quickly!

Pine Apparel Inc
United States
Over 2 years using the app
Edited January 31, 2019

We wanted to offer discounted pricing to a select group of customers and setting up a hidden collection was easily accomplished with the app.

When we upgraded to a new theme, we found it broke the app. I contacted customer support and they responded within an hour and I implemented the fix minutes later.

Definitely recommend.

Here's a link to our locked collection example: www.looptworks.com/deltafamily

Looptworks
United States
Over 2 years using the app
June 12, 2017

I read the reviews and thought, "Really? It's that easy? AND they have good support?"
It really is that good! I've been using it for a few months now and love it. I forgot to check a VERY important box on one of the lockdowns and it wasn't acting quite like it should. I sent support an email and they fixed MY mistake in less than 24 hours. Politely, quickly, all done, working like I want it to.
Thanks for this app and your help! Highly recommend this one!

Badass Babe
United States
Over 2 years using the app
January 13, 2022

I was having trouble implementing a feature to my site, so I emailed their support. Wanted to have it fixed by the end of the week, and they had it solved in 1 day. Great support team, the people I was in contact with were very clear and easy to work with.

Aceva CBD
United States
Over 2 years using the app
March 23, 2020

This app was so easy to use and I was able to do everything I needed without any coding. I was also trying to attempt something that was not so straight forward, and their team helped me out VERY fast. Please never change!

YOGATHOM Inc.
Canada
Over 2 years using the app