Reviews (417)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless integration with e-commerce platforms, highlighting its customizable shipping options and dynamic rate calculations. The global shipping capabilities with competitive rates and a variety of courier options are particularly valued by businesses looking to expand internationally. The comprehensive dashboard offers all necessary shipment details, and the responsive customer support is frequently commended. Additionally, automation features streamline the shipping process, making it cost-effective and continuously improving its reliability and user experience.
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We have been using Easyship for over 6 months and it is by far the best shipping app we have ever used! And trust me, we have worked with over 7 major shipping services now to try and find the right fit for our business! There are many reasons we have finally found our home with Easyship, but first and foremost the user interface is beautiful and functional, and the customer service is amazing! We love the integrated shopping cart with customized carrier options for every customer, the ability to offer shipping insurance, and the focus on international carrier options. In the backend, we love that we can ship in bulk, while easily changing weight or label options for an individual order without leaving the page. It is also incredibly easy to create custom shipping rules, and the filtering options are almost unlimited! Hands down, this is the best shipping app we have ever used! :)
We have been using Easyship over a year. It has been helpful for us and easy to use.
Their customer support has always been helpful as well. There is not a perfect app for everything. Of course sometimes there are bugs, missing parcels and shipment adjustment fee. Customer service do alwasy reply and try to help us the most they could.
In all, very little complain. considering how handy this app has been for our business. Do recommend a try to see if it works for you.
Thank you for the feedback!
It's great that you've had a good experience with our customer support team.
We understand there's always room for improvement and we will continue to strive to be the best shipping app out there.
All the best,
Easyship
Easy to use and syncs well with shopify.
I love how we can automate the fulfilment process which saves a lot of my team's time.
Customer Service is top notch - Easyship responds very quickly to all my concerns.
Really good integration for shipping packages and you get the best deal. Furthermore their real time carrier shipping is a charm. My contact at the company is very responsive and tries to understand the pain-point to help take their SaaS a step further. gogogo EasyShip !
Wish we had have found Easyship 5 years ago. Streamlined our processes and made time-consuming tasks effortless. Much cheaper than other shipping companies as well - at least 1/3 cheaper on most routes.
I have been using this apps for few months at paid plan. I don't recommend to people 'cos customers services is low in speed. We received many clients' complaints recently regarding overcharge shipment due to incorrect measurement popping in system (It is quite different than the one we put in ). After several days of contacting CS, bugs still there!
Thank you for taking the time to leave your feedback and we're sorry for the experience you've had recently.
Due to the ongoing COVID 19 situation, we are experiencing an exceptionally high volume of requests, this in turn has impacted our speed of response.
In terms of the dimensions issue you have mentioned, I understand this has now been resolved and you have spoken with one of our team to confirm this.
All the best,
Easyship
works great. makes shipping very easy. good job!
We've used a lot of different apps for 3PL and shipping for our online stores across UK, Europe, HK, and Australia, and Easyship by far has the best interface and swift integration with our eCommerce platforms. Shipping rates are always very good, so there are excellent savings too.
We have been using EasyShip for nearly 3 years. During that time we have had significant challenges (on normal features and while testing beta-features) due to internal and external factors. Our Account Managers (we've had several during that time) have been responsive when these challenges arose and were solution oriented. My advice to anyone considering this service is to learn about setting up shipping rules to best serve your business and customer. If done correctly and thoroughly, everyone's lives are made simple.
While there is a customer service team, any orders sent using a limited or basic tracking courier they're unable to aid in tracking down missing/lost parcels. Pay careful attention to label prices you're paying and what the app is charging your customer.
Overall, EasyShip is a good service with simple integration with our Shopify store.
Easyship offers a powerful suite to manage your Shipping process for your eCommerce platform.
In addition, they found us the perfect set of warehouse company to host and fulfil our inventory to our clients.
If you get stuck, their support team will help out within a few hours. And even Michelle, our account manager, jump on some of our support questions to bring an accurate and blazing fast answer.
Finally, their solution allows us to provide over 20 carriers options to our end clients as well as dynamic rates and import taxes calculations directly in our checkout page.