Overall rating
4.1
Counts per rating level
  • 82% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
August 26, 2020

I'm happy it's free yet with powerful functions. They can source for me and get what I want. Thumbs up!

Fun Research
United States
Time spent using app: 16 days
Edited March 28, 2022

Very useful and helpful for our growing business. We started using them for simple logistics and they have been very helpful from onboarding us to their third party warehousing partners, to providing solutions for us now that the fulfillment has been expanded inhouse.. The team has been attentive to our needs and when things go wrong, they are quick to step in and address.

The Wee Bean
Hong Kong SAR
Time spent using app: Over 4 years
August 19, 2020

Simple way to send shopify orders. My stock is with their partner warehouse in Los Angeles and they have a seamless integration.

Record Roots
United States
Time spent using app: 6 months
August 17, 2020

Absolutely worth every pennies!
We have been using this app daily for just under a year now and we're very pleased with it.
This platform is very user friendly and will save you money by getting the best shipping service/cost and time by automatically entering shipping details for you.
Their customer service is second to none, from the online chat support to the management team !

Clover Creations UK
United Kingdom
Time spent using app: 4 months
Edited April 9, 2022

Updated 2022: Since many flights were cancelled so I would like to give this app second chance for international shipping. But you know what? After two years, their customer service is still suck!!! I was not able to receive handover note emails suddenly so I asked for help, but no one can solve my problem and suddenly the customer service disappeared!!!! I have tried to resend emails to ask for the progress but no one replied. So I gave up and after a month, yes a whole month!!! Suddenly one of your customer service asked me if my problem was solved. That's so funny!! Then I replied why they replied my email after a month since no one solved my problem, CS disappeared again!! Old review:
Very BAD customer service. It took a week to reply my question, no one can help if you have problem with your shipping. Even they replied, they didn't answer your question directly. BAD!

Roseraie Gal
Hong Kong SAR
Time spent using app: Over 1 year
July 27, 2020

Has the basis of being great but so many glitches and the amount of additional charges that come in each week in addition to the shipping charges is unreasonable. I regularly had issues with no shipping options being available for a lot of stock, so I would consistently have to book a courier outside the platform, defeating the purpose of the app.

One big issue was the inability to ship an order that has 2 boxes, only option is to ship them separately at double the cost- this is something they said they were working on months ago that had a 2 week deadline but it is still not an active feature.

Jasper Home Living
Australia
Time spent using app: Over 1 year
July 27, 2020

DO NOT USE THIS APP! While there were some great features I was ready to put to work for my business, there were many parts of the app that were just broken. The rules didn't work, and it would never integrate our FedEx account. Never any replies to the countless inquiries about integration.

Stealth Hitches - The Hitch Made to be Hidden
United States
Time spent using app: About 1 month
July 24, 2020

Easyship is the only shipping app you need for your store. Great rates and a large number of courier options.

No Access
Canada
Time spent using app: 4 months
July 23, 2020

best shipping app ever. everything is automatic. cheap shipping for everyone! highly recommended for small and larger e-commerce sites.

Big Red Store
Singapore
Time spent using app: About 2 months
Edited July 23, 2020

Easyship offers a powerful suite to manage your Shipping process for your eCommerce platform.

In addition, they found us the perfect set of warehouse company to host and fulfil our inventory to our clients.
If you get stuck, their support team will help out within a few hours. And even Michelle, our account manager, jump on some of our support questions to bring an accurate and blazing fast answer.

Finally, their solution allows us to provide over 20 carriers options to our end clients as well as dynamic rates and import taxes calculations directly in our checkout page.

Takane Design
United States
Time spent using app: Over 2 years