Easyship ‑ All in One Shipping , 375 reviews

Overall rating
4.1
Counts per rating level
  • 83% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
June 18, 2020

Easyship literally saved us 50% on shipping costs, which then translated to a higher customer conversion rate. It's so easy to use and the support was amazing. Hiromi is absolutely amazing and Easyship should be happy to have her on their team. She was great! Highly recommend easyship!

Montauk Tackle Company
United States
Time spent using app: 29 days
May 29, 2020

App is great, really easy to use, got a great account manager that is super responsive and helpful. I don't remember having any trouble with set-up if I did, Nicol the account manager helped me through it. Interface is easy to use and relatively straightforward.

Stay, Lola
Singapore
Time spent using app: Over 2 years
May 21, 2020

Very easy to install and use. Nice UI design of the platform, dedicated support team. If you ship yourself, you can buy and print labels. There are also a number of partner 3PLs that they integrate directly with, including GEODIS in Hong Kong.

Nanoleaf Shop Global
Hong Kong SAR
Time spent using app: Over 1 year
May 18, 2020

Very Convenient and Easy to use. It saved us a lot of time in comparing what options were available.

Bijoux Paris Jewelry
Hong Kong SAR
Time spent using app: About 1 month
May 12, 2020

Easy to use, easy to install and a great price package for any start-up business. Very happy with the service so far.

Far Photography.com.au Pty Ltd
Australia
Time spent using app: Over 1 year
May 12, 2020

This is a really good app very easy to use 5 star would highly recommend to new stores the ease of use makes it worth it

Chocolate Bouquets
United Kingdom
Time spent using app: 2 days
May 11, 2020

Probably the best integration with Shopify store out there. The easy of use for this app is amazing and it doesn't require any coding ability etc. , but if you do run into a problem, the support is always there to help you out! For a small business owner, it is a must-have app not only for ease of use but also to increase sales, giving a large variety of couriers available!

seafrogs
Hong Kong SAR
Time spent using app: Over 2 years
May 9, 2020

Convenient app. Easy to set up and integrate. Provided easy shipping solution. Worthy of the name! Cheers!

ClickIn
Singapore
Time spent using app: About 1 month
May 5, 2020

We've used a lot of different apps for 3PL and shipping for our online stores across UK, Europe, HK, and Australia, and Easyship by far has the best interface and swift integration with our eCommerce platforms. Shipping rates are always very good, so there are excellent savings too.

Moving Beans HK
Hong Kong SAR
Time spent using app: Over 2 years
April 30, 2020

In general, I like this app. I did have some significant issues getting it to do what I needed it to and which took quite a while to wring out with tech support. Everyone was friendly and tried to help, but some specialists were not that knowledgeable about the systems, and where things can go wrong. I ended up figuring out some of the settings myself.
One such stumbling block was the "add additional carriers automatically when available" check box in shopify shipping settings - if you're trying to give customers only a select number of shipping options, don't have this selected. It was extremely frustrating to figure this one out and tech support was useless when checkout was displaying all sorts of odd shipping modalities that made no sense.
I'm still having a couple issues:
1. Input Dimensions - doesn't seem to work, at all. I've entered the information multiple times, downloaded it directly from the Shopify side, it exclusively defaults to the padded flat rate envelope dimensions. Tech support has been completely useless in solving this issue, but it's not extremely material as the shipping options I use aren't concerned with overall dimensions. Setup progress in the upper left still isn't complete, and the dimensions are the only item that it says aren't complete, though the information is completely there.
2. System doesn't differentiate between Fedex Ground and Fedex Home, so we often lose $$ when it assumes Ground for Home addresses. Tech support was not helpful with this either. There is a 'residential surcharge' check box, but it doesn't seem functional for FedEx.
3. During the extremely high volume period in the early SIP policy period when web traffic was crazy, this app would consistently fail to download orders on my shopify account. It doesn't appear to have such issues any longer.
4. The shipping rules are a bit odd, but I understand it's programming speak, you can get it to do what you need it to by learning the language.
I did eventually get to a lady who was supremely knowledgeable and helpful, though haven't been able to solve the residential surcharge and dimensions problems.
I have been testing ShippingEasy also and like the format better. BUT, it doesn't support integration with a FedEx account, so I'm not using it.
Easyship seems to do what you need in general.
I'd like to use my own logo for the packing sheet, but haven't figured out how to customize that yet.

C19USA
United States
Time spent using app: About 1 year