Easyship ‑ All in One Shipping , 375 reviews

Overall rating
4.2
Counts per rating level
  • 83% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
April 26, 2020

I use easyship for my fulfillment. Fantastic service and fantastic app. Much recommended! Very good rates and even better sync with my store!

Chideno
Canada
Time spent using app: 5 months
April 24, 2020

Wow- this app is super user friendly and the customer support is over the top. Anjie has been so helpful in getting everything up and running and quickly responds to all my questions.

805 Masks
United States
Time spent using app: 4 months
Edited July 11, 2021

We started using this app and it seemed great interface wise. The canadian courier prices were pretty high so it wasnt giving us the lowest rates, shopify shipping was still cheaper even though it states we get discounted rates. I've been trying to add our custom Canada post courier account, and its been like pulling teeth, the support team keeps giving me the run around.. and literally in the middle of a live chat session the support person said they had to run to a meeting and ended the chat.. so unprofessional.. what a waste. The platform is good but that is easily the worst support Ive come across and I have seen some bad ones.

HERC'S Nutrition Online
Canada
Time spent using app: 3 months
April 21, 2020

This app is pretty convenient because it allows you to manage all of your orders in one place and simplifies the process as much as possible for you.

HiTek ElekTroniks
United States
Time spent using app: 21 days
Edited March 7, 2023

Easyship guided me throughout the whole process of using the app, so we received a lot of support and help from them which helped us a lot.

It's reduced any need for manual processes and I really like that it updates the Shopify platform with all the tracking information and status'. This way it's all up to date in real time, user-friendly to start-up company!

Looking Glass Factory
United States
Time spent using app: Almost 3 years
April 15, 2020

We've been using Easyship since we first launched. Working with Eric made the integration process pretty easy and he was great in helping iron out a lot of the silly mistakes I made in the early days (and even had some recommendations on shipping settings and services that were personalized to our situation). In the years that have followed, Easyship has proven to be a super simple and functional addition to our store, which lets us tell people that we ship anywhere that receives mail. The only downside with Easyship is that customer service can be slow at times and seems to be email only, which can add a day or two to responses.

Style Standard
Hong Kong SAR
Time spent using app: Over 1 year
April 7, 2020

Much better than using Stamps.com!!! Not sure why I didnt find Easyship sooner! On top of it being easy to use, the rep (Hiromi) was very patient and super helpful.

Savage Tacticians
United States
Time spent using app: 5 days
April 3, 2020

Awesome service by Hiromi Ochi! Highly recommended ! Very detailed and professional, most importantly fast and gets things done!

Misaki Cosmetics
Canada
Time spent using app: 11 days
April 1, 2020

We needed to upgrade our shipping services on Shopify and Easyship was by far the best choice. We needed to switch in the middle of a large shipping rush and as soon as we signed up a representative reached out and made sure we had the right plan in place. A meeting was scheduled the very next day to make sure we understood the program and make sure it was set up and customized to fit our needs. We are now shipping out multiple items in the appropriate box and we are confident that the correct shipping rates are being applied.

Kennebec Cabin Company
United States
Time spent using app: Over 2 years
March 31, 2020

I have been using this apps for few months at paid plan. I don't recommend to people 'cos customers services is low in speed. We received many clients' complaints recently regarding overcharge shipment due to incorrect measurement popping in system (It is quite different than the one we put in ). After several days of contacting CS, bugs still there!

Pabebaby
Hong Kong SAR
Time spent using app: Over 2 years
Easyship replied May 13, 2020

Thank you for taking the time to leave your feedback and we're sorry for the experience you've had recently.

Due to the ongoing COVID 19 situation, we are experiencing an exceptionally high volume of requests, this in turn has impacted our speed of response.

In terms of the dimensions issue you have mentioned, I understand this has now been resolved and you have spoken with one of our team to confirm this.

All the best,

Easyship