Reviews (429)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration with e-commerce platforms, particularly for syncing orders and providing real-time shipping updates. They appreciate the user-friendly interface, diverse carrier options, and the visibility of taxes and duties at checkout, which enhances customer experience. The app's customizable shipping options, bulk shipping capabilities, and automation features significantly reduce manual effort. Merchants also value the responsive customer support and competitive rates, which are especially beneficial for small to medium-sized businesses. The comprehensive dashboard and reporting tools are noted as essential for efficient shipping operations management.
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Simple way to send shopify orders. My stock is with their partner warehouse in Los Angeles and they have a seamless integration.
The app for shopify users works great. If you have shopify plus then you will be ablke to see more shipping options and track shipments with great organization in one place. Great easy to use app
Convenience at the palm of your hands. Easyship provides excellent customer service and resources that are both cost effective and remarkably efficient. This grants small to medium enterprises like ours the opportunity to expand beyond the local market with ease. Highly recommended!
I really love this app! It has some of the best negotiated prices and makes shipping much easier on me. I would highly recommend.
I loved this app, they honestly couldn't do anything better! Dealing with shipping used to be a nightmare but with easy ship, it's actually enjoyable! Thank you!
We have been using Easyship since it was a baby. Alot of hiccups at the beginning. However, with improvements and investments over the years, I must say that I am impressed with how far Easyship has come! I tested other systems and I find myself sticking to Easyship. Although, Easyship is not perfect, it goes the same with other apps. With good customer service and efforts in improving their apps, their minor flaws can be overlooked. I look forward to more awesome features!
Hope this makes it easy! Calculating shipping cost is always pain.
As a user experience there is many way this can be improved such as the user experience and the billing layout.
The charges are way high which makes us rather find our own courier than keep creating shipping labels here, especially there is so many hidden charges that keep occurring makes us do not want to keep using Easyship and may opt to use a different platform.
Customer service is very bad which most of the time that can't solve any enquire and they say they get back to you which they don't which can be disappointed as i have to go back on the live chat to chase for an answer and also you should implement as call centre too rather just and online CS which doesn't help much.
Overall experience is bad and not ideal as many improvement is needed in many areas.
Hi,
Thank you for your feedback. I'm sorry to hear about your experience. At Easyship, we aim to provide excellent service and regret that we couldn’t meet your expectations on this occasion.
Please contact us with your account details so we can resolve this matter promptly.
Thank you for your patience.
Best,
Ben (Marketing @Easyship)
I use easyship for my fulfillment. Fantastic service and fantastic app. Much recommended! Very good rates and even better sync with my store!
Great app. Easy, functional and great rates. The customer service is also quick and helpful. Since we start to use this app, our e-commerce is working much better.