Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient features, and reasonable pricing. They value its product syncing, order updating, and shipping settings management. The app's performance is generally smooth with quick loading times. The support team is praised for their exceptional service and availability. Merchants also appreciate the real-time updates, bulk listing, and inventory management system that syncs with eBay to prevent overselling. Some merchants have reported syncing issues and slow response times, but these are rare. The customer service is highly regarded for its responsiveness and helpfulness. Many merchants have seen significant sales increases and positive customer feedback since integrating the app with their eBay stores.

September 11, 2023

excellent service, operator was well informed and guided me thru each step.

Style For House
Australia
About 1 month using the app
CedCommerce replied October 12, 2023

Hello, Style For House,

Thank you for taking the time to share your feedback about the customer service and the Free plan. It's great to hear that you have had a positive experience with the customer service team and that they have been responsive in helping you get set up.

Best Regards,
Team Cedcommerce.

July 26, 2023

Fantastic customer service, every time. The importance of good customer service and a quality product makes this the go to choice for Chrizm Comics & Collectibles.

Chrizm Comics & Collectibles
United States
3 months using the app
CedCommerce replied September 14, 2023

Hello Chrizm Comics & Collectibles,

Thank you for your positive review and feedback! We're sorry to hear that you experienced some hiccups at the beginning, but we're glad to hear that our customer service team was able to assist you in every aspect with their technical expertise. Providing top-notch customer service and support is a top priority for us, and we're glad to hear that we were able to meet your expectations. We're also thrilled to hear that our app is saving you a tremendous amount of time listing each item separately on eBay. Thank you for choosing our app, and we appreciate your kind words. If you ever need any further assistance in the future, please don't hesitate to reach out to us.

Best Regards,
Team Cedcommerce.

April 25, 2023

Very helpful customer service. Had a problem syncing and live chat to one of the team members, instant and great service.

Ozmx Superstore
Australia
6 months using the app
CedCommerce replied April 27, 2023

Hello Ozmx Superstore,

Thank you for taking the time to leave a positive review of the app's customer service team! It's great to hear that they were helpful in resolving your issue with syncing and that the live chat option allowed for instant and great service. Providing helpful and responsive customer service is key to ensuring a positive user experience, and it sounds like the team behind the app has delivered on that front. I hope the app continues to meet your needs, and thank you again for your review!

Best Regards,
Team Cedcommerce.

May 3, 2023

\Brilliant app, a must have for your shopify store, theyre always very helpful with any issues you may come across, highly recommend

Ella's Corner
United Kingdom
7 days using the app
CedCommerce replied May 11, 2023

Hello Ella's Corner,
Thank you for your review of the Brilliant app! It's great to hear that you found it to be a must-have for your Shopify store and that the support team was able to assist you with any issues you encountered. Your recommendation is appreciated and will be helpful for others who are considering using the app. If you have any further questions or concerns, please don't hesitate to reach out to the Brilliant support team for assistance.
Best Regards,
Team Cedcommerce.

July 5, 2023

Very satisfied with the help of the customer service of the CedCommerce eBay integration. Their fast responses and great knowledge of the platform made it a lot easier for me to set up the account.

Jagua Henna
Netherlands
8 days using the app
CedCommerce replied July 6, 2023

Hello Jagua Henna,

Thank you for your review! We're delighted to hear that you are very satisfied with the help of our customer service team for the CedCommerce eBay integration. Providing fast responses and extensive knowledge is our priority, and we're glad to know that it made your account setup a lot easier.
We appreciate your feedback and are here to assist you further if you have any more questions or need additional support. Thank you for choosing our services, and we look forward to continuing to serve you!

Best Regards,
Team Cedcommerce

May 25, 2023

Have had the app for 24 hours now and I must say it's far more accessible and user friendly than previous apps used. I had an issue when uploading a new listing to eBay which was explained in the error log but I couldn't find the issue myself so asked for help via the live chat, my query was answered within seconds and after a brief chat the issue was found within the item description code and resolved within 5-10 minutes and now I can continue to list products with no further issues.

I can not fault the customer service 5* for my first experience, very friendly and helpful and would happily ask for assistance if needed again in the future.

Props & Replicas.co.uk
United Kingdom
About 19 hours using the app
CedCommerce replied June 1, 2023

Hello Props & Replicas.co.uk,

Thank you for sharing your detailed review of the app and your positive experience with the customer service. It's great to hear that the app is more accessible and user-friendly compared to previous ones you've used. The prompt response and quick resolution of your query via the live chat is commendable. It's excellent that the customer service team was able to identify and resolve the issue within a short time frame, allowing you to continue listing products without further problems. The friendly and helpful nature of the customer service team made a positive impression on you, and you're open to seeking their assistance again in the future.

Best Regards,
Team Cedcommerce.

May 30, 2023

Good app and the most fantastic support. I was fully assisted with solving product listing problems. Thank you! I recommend!

KLY.PC
United States
3 months using the app
CedCommerce replied June 1, 2023

Hello KLY.PC,

Thank you for your review! It's wonderful to hear that you had a good experience with the app and found the support to be fantastic. Having reliable and helpful support is crucial when using any application, and it's great that they fully assisted you in solving product listing problems. Thanking the support team for their help is a kind gesture, and I'm sure they appreciate your gratitude. Recommending the app based on your positive experience is also valuable for others who may be looking for a reliable solution with exceptional support.

Best Regards,
Team Cedcommerce.

June 23, 2023

Rishu was VERY helpful in resolving my eBay posting issues. They are very helpful.
He was able to tell me what was wrong, and he fixed most of them himself.

My Girls Clothes
United States
28 days using the app
CedCommerce replied July 6, 2023

Hello My Girls Clothes,

Thank you for your review! We're thrilled to hear that team provided you with very helpful assistance in resolving your eBay posting issues. It's great to know that they were able to identify the problems and take the necessary steps to fix most of them themselves.

Best Regards,
Team Cedcommerce

June 16, 2023

Great customer service!! They keep helping you until your problems are fixed. The app works well and has many features.

PatchQuest
United States
11 days using the app
CedCommerce replied June 22, 2023

Hello PatchQuest,

Thank you for sharing your review! It's fantastic to hear that you had a great experience with the customer service provided. Great customer service that goes above and beyond to ensure your problems are fixed is truly valuable. Their dedication to resolving any issues you encountered is commendable. Moreover, it's great to know that the app works well and offers many features. Having a functional and feature-rich app can greatly enhance your experience and productivity. It's positive to hear that the app met your expectations in this regard.

Best Regards,
Team Cedcommerce.

May 19, 2023

CedCommerce was fantastic and very helpful today i highly recommend using them thankyou very much for your help today.

Lil Boss Australia
Australia
3 months using the app
CedCommerce replied May 25, 2023

Hello Lil Boss Australia,

Thank you for your wonderful review! I'm thrilled to hear that CedCommerce was fantastic and very helpful to you. Their dedication to providing excellent support is commendable. Your high recommendation further highlights the quality of their services. It's great to know that you had a positive experience and that their assistance was valuable to you.

Best Regards,
Team Cedcommerce.