Reviews (1,291)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this integration for its effective management and synchronization of products and orders between eBay and Shopify. They appreciate the user-friendly interface, bulk listing capabilities, real-time updates, and pricing adjustments for eBay fees. The app is noted for efficiently handling large volumes of orders and maintaining smooth synchronization. The customer support team is also praised for their prompt and professional assistance.
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I had the pleasure of being assisted by Sahil Pandey, and I must say, the service was nothing shorter of amazing. Sahil is incredibly fast in responding to my queries and provided clear, step-by-step guidance that made resolving my issue a breeze. What stood out the most was Sahil's professionalism throughout the entire process. Thank you, for your outstanding service!!!
The help chat team has been super attentive and walked me through Error alerts with ease. Thank you!
Many thanks Cedcommerce and Sahil for sorting some tricky issue, highly appreciated and great integration apps,
Thank You very much Rishu , very very helpful in guiding and teaching us about the whole integration system. Appreciate your help and support very much from all the team at EXPLORAFIND
I just used Cedcommerce to integrate my Shopify store with my Ebay store and it worked perfectly. I want to especially give a shoutout to the support chat because they walked me through every single thing I needed help with to set up the integration. Probably the most helpful customer service I've received in a long time. So win on every front, the integration was super smooth and the support was so so helpful!
I am new to the platform and was experiencing some issues (growing pains) and reached out to the chat feature for help. Sahil was able to fix my issue and gave me some useful tips. Great experience, thank you!!!
I recently started using CedCommerce for eBay and Shopify, and I am beyond impressed with the level of service and user experience it provides. From the moment I downloaded the app, everything has been seamless and intuitive.
The customer support team deserves special mention for their prompt and helpful responses. I had a minor issue setting up my account, and they resolved it within minutes. It's rare to find such dedicated and efficient support in today's app market.
Update - Support has seemingly fixed the situation, but only time will tell for sure.
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Having used this for at least a year now, I can say that this app is not great.
The UI is very clunky; lack of filtering options.
Doesn't sync eBay/Shopify quantity properly, so I frequently end up over selling or not having the order from eBay brought over to Shopify becasue Shopify is out of stock and eBay isn't.
Whenver I contact support about this, it's always 'Okay, we've synced it for you'. Never 'I can see this is a problem, and this is what we'll do to fix it going forward'.
Dear Customer,
Thanks for sharing the honest feedback and your concerns. Our team is committed to resolve all your concerns and will stay connected with you till it get resolved.
We are their 24x7 to help our clients better and resolve their problems.
Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.
Please know that we take your concerns very seriously, and we are
committed to resolving this matter to your satisfaction.
Thank you again for bringing this to our attention.
Best regards,
CedCommerce
Customer support was so prompt, they resolved the issue in few mins.
Really quick customer support and so so easy to sell on Ebay.