Reviews (913)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, particularly during the onboarding process, and appreciate the significant time savings from its automation features that sync orders, inventory, and financial data between Shopify and QuickBooks. The user-friendly interface is noted for its accessibility, and the app's comprehensive integration capabilities support complex transactions and multi-currency operations across various e-commerce platforms like Amazon and BigCommerce. Customization options allow businesses to tailor the app to their specific needs, enhancing inventory management and multichannel fulfillment. Many find it to be a cost-effective solution, offering good value for its features and support.

Edited March 30, 2017

Webgility has been a life saver for our business. It has cut out thousands of hours of manual data entry, runs smoothly with minimal errors and the tech support has always been so helpful!

The Bonnet Company
United States
Almost 2 years using the app
May 8, 2015

Great customer service. I have a custom store configured for retail and wholesale which required a bit of work to get ECC properly connected. Suyash from ECC's support was great at walking me through the process to do so. Everything is posting nicely to Quickbooks and saving a heap of time.

Komo Koa Jewelry
United States
Almost 2 years using the app
January 9, 2015

The technical support services were exemplary! I could not be more pleased! I needed additional assistance, and was very pleased to be connected a second time to my person of choice, Mr. Himanshu Patil. He was FANTASTIC! Thanks, EEC!!!

La Tuning
United States
Over 1 year using the app
September 30, 2015

Great support - QB expert team is fantastic - extremely knowledgeable. Tech Support is great!

Ffinery
United States
6 months using the app
March 9, 2020

Have been using for about 6-7 years, would not operate without it and the support is always excellent. When you call, a real person answers on 2nd ring every time.

contempocat
United States
Over 9 years using the app
January 5, 2022

I needed support for a log-in reset and was quickly and professionally helped by Aman Pachori who was expedient with the resolution.

Indian Store
United States
Almost 9 years using the app
April 6, 2021

the app works great and support is always ready to help. its always realy quick to find someone on the team to help and they always stay with you as long as you need. can't recommend it enough.

CYSM PRO - Colombia y su Moda Mayoristas
United States
Almost 9 years using the app
Edited January 16, 2024

1-16-24 Update.
We have been using Webgility since 2015. We still love it! The tech staff are amazing to work with and ALWAYS get a resolution. Faizan S from onboarding helped set up a whole new work flow for Amazon which will work better for international markets.

This app saves us an incredible amount of time. If you have a lot of transactions, it will save you money in the long run. When there is an issue, tech support is always great. Faizan went above and beyond today.

NoNickel.com
United States
Over 8 years using the app
Edited September 9, 2015

Webgility has awesome installation and training. Their customer support is extremely helpful. I had a Saturday morning onboarding session that was very helpful. So far I'm very pleased with webgility.

Tami Crisp
Seelite

As an update I had to have some fine tuning done on how Webgility pulled our orders in and I had a gotomeeting with Namit, he is extremely helpful and always meets or exceeds my expectations.

Seelite
United States
3 months using the app
Edited August 20, 2021

Arun was very helpful in solving our issue !! Also help to download the products from Quick books !!!

SaVvy | Retail Therapy
United States
About 8 years using the app