Orderly Emails ‑ Templates App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (817)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its customizable email templates that enhance brand expression and align with store branding. It's easy to use, requiring no coding knowledge, and includes features like product recommendations and discount coupons. The customer support team is responsive and efficient, quickly resolving issues and updating templates to meet Shopify's requirements. This app is valued for professionalizing merchant-customer communications through improved email notifications.
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Awesome dedicated team of serious Shopify-Jedi's, not sure, but I think David is both a Jedi and a Ninja, if that's possible! Anyway, they respond quickly and solve the issues in the best possible way. Thank you for all your help
Haha, love the Jedi-Ninja combo! 😄 So glad to hear David and the team were able to help you out quickly and effectively. We’re always here to help. Thank you for the review 🤩
Kind Regards,
Sarah / FORSBERG+two
Beautiful templates & amazing support. I'm very happy with this product. Give it a try, you won't be disappointed.
Thank you so much for the recommendation and your lovely words on our app 🙏🌟
Kind Regards,
Sarah / FORSBERG+two
Have used these templates along with the OrderlyPrinter Templates as well since 2015. Love them! They are such a nice expression of your brand
Thank you so much for the review and your loyalty since 2015! Here's to many more years 🎉
Kind Regards,
Sarah / FORSBERG+two
Amazing tool and great support! Answers within minutes! Much appreciated!
Much appreciated review as well 😀Thank you for taking the time to give us your thoughts on Orderly Emails and our support 🤩
Kind Regards,
Sarah / FORSBERG+two
Oscar was really helpful from the support team. :) Would also recommend using the app, it is worth the price. Very nice templates.
Keanu and customer support has been great in general too
Thanks guys
Thanks for the five-star review. It means a lot! 🌟
Kind Regards,
Sarah / FORSBERG+two
Pros:
* Templates are well structure and look great.
* Editing them is easy.
* You can add a link so the customer can download a PDF invoice.
Cons:
* Some templates dont work with Marketing Automations in Shopify which they dont mention. For instance the abandoned cart template.
* Its a bit pricey just for some email templates.
* You have to copy and paste every single template over to Shopify which there are at least 30. its quite monotonous. I assume you have to do this whenever there's an update also. This alone is almost a concern not to purchase.
The major concern is it doesn't state that it doesn't work with Marketing automation in Shopify. Pretty big fly in the soup.
Thanks for your detailed review! We're glad to hear you like the template designs and ease of editing.
I appreciate your feedback on Shopify’s Marketing Automations. You're absolutely right that templates are currently not compatible with the Shopify Email Marketing app, we’re actively working on making them compatible.
We also understand that manually copying templates is a rail pain, and wish there was a better way. Unfortunately this is a Shopify limitation, that we've been asking them to improve for years, so we're very attentive to any updates they make that could improve it in the future.
Thanks again for your input—it helps us make the app even better! 🚀
Kind regards,
Bjorn Forsberg
Founder - Orderly Emails by FORSBERG+two
I love the way how Orderly Emails makes the communication with my clients better. I have a company based on Shopify, and am integrating different download, invoice and manual links into my order confirmation email through Orderly, and it works seamlessly.
What is also outstanding, is their customer service. They are fast, professional, human and very solution oriented. Kudos to them!
Thank you for the fantastic review! We're so happy that Orderly Emails enhances your communication with clients and that everything works seamlessly. And thank you for the lovely words about our support. We agree - they're the best! 🤩
Kind Regards,
Sarah / FORSBERG+two
good price, great customer service
Thanks for the review! We're glad you're happy with the price and our customer service. They are always here to help! 😊
Kind Regards,
Sarah / FORSBERG+two
Good App, that's on the whole simple to use. Where we have introduced complexity, the Orderly (FORSBERG+two) team have been brilliant in helping us out. Quick to respond, seamless transfer of knowledge between different team members, and endlessly patient.
Thanks for sharing feedback on your experience. We take pride in providing patient and helpful customer service, so we appreciate that you noticed 🤩
Kind Regards,
Sarah / FORSBERG+two