Orderly Emails ‑ Templates App

Orderly Emails ‑ Templates App

Reviews (817)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its customizable email templates that enhance brand expression and align with store branding. It's easy to use, requiring no coding knowledge, and includes features like product recommendations and discount coupons. The customer support team is responsive and efficient, quickly resolving issues and updating templates to meet Shopify's requirements. This app is valued for professionalizing merchant-customer communications through improved email notifications.

February 14, 2025

Awesome dedicated team of serious Shopify-Jedi's, not sure, but I think David is both a Jedi and a Ninja, if that's possible! Anyway, they respond quickly and solve the issues in the best possible way. Thank you for all your help

LOADEDSHOP.net
Sweden
Almost 6 years using the app
FORSBERG+two ApS replied February 17, 2025

Haha, love the Jedi-Ninja combo! 😄 So glad to hear David and the team were able to help you out quickly and effectively. We’re always here to help. Thank you for the review 🤩

Kind Regards,
Sarah / FORSBERG+two

November 13, 2024

Beautiful templates & amazing support. I'm very happy with this product. Give it a try, you won't be disappointed.

edition mono
Germany
5 months using the app
FORSBERG+two ApS replied November 18, 2024

Thank you so much for the recommendation and your lovely words on our app 🙏🌟
Kind Regards,
Sarah / FORSBERG+two

November 14, 2024

Amazing tool and great support! Answers within minutes! Much appreciated!

MONTENY
Germany
Almost 4 years using the app
FORSBERG+two ApS replied November 18, 2024

Much appreciated review as well 😀Thank you for taking the time to give us your thoughts on Orderly Emails and our support 🤩
Kind Regards,
Sarah / FORSBERG+two

October 14, 2024

Have used these templates along with the OrderlyPrinter Templates as well since 2015. Love them! They are such a nice expression of your brand

Inhabit
United States
Almost 8 years using the app
FORSBERG+two ApS replied October 21, 2024

Thank you so much for the review and your loyalty since 2015! Here's to many more years 🎉
Kind Regards,
Sarah / FORSBERG+two

January 22, 2025

Oscar was really helpful from the support team. :) Would also recommend using the app, it is worth the price. Very nice templates.

TincsTitok Webáruház
Hungary
4 days using the app
January 13, 2025

Keanu and customer support has been great in general too

Thanks guys

RetroCameraFix
United Kingdom
About 2 months using the app
FORSBERG+two ApS replied January 15, 2025

Thanks for the five-star review. It means a lot! 🌟
Kind Regards,
Sarah / FORSBERG+two

February 6, 2025

Pros:

* Templates are well structure and look great.
* Editing them is easy.
* You can add a link so the customer can download a PDF invoice.

Cons:
* Some templates dont work with Marketing Automations in Shopify which they dont mention. For instance the abandoned cart template.
* Its a bit pricey just for some email templates.
* You have to copy and paste every single template over to Shopify which there are at least 30. its quite monotonous. I assume you have to do this whenever there's an update also. This alone is almost a concern not to purchase.

The major concern is it doesn't state that it doesn't work with Marketing automation in Shopify. Pretty big fly in the soup.

Rocksolid Audio
United Kingdom
3 days using the app
FORSBERG+two ApS replied February 11, 2025

Thanks for your detailed review! We're glad to hear you like the template designs and ease of editing.

I appreciate your feedback on Shopify’s Marketing Automations. You're absolutely right that templates are currently not compatible with the Shopify Email Marketing app, we’re actively working on making them compatible.

We also understand that manually copying templates is a rail pain, and wish there was a better way. Unfortunately this is a Shopify limitation, that we've been asking them to improve for years, so we're very attentive to any updates they make that could improve it in the future.

Thanks again for your input—it helps us make the app even better! 🚀

Kind regards,
Bjorn Forsberg
Founder - Orderly Emails by FORSBERG+two

November 4, 2024

I love the way how Orderly Emails makes the communication with my clients better. I have a company based on Shopify, and am integrating different download, invoice and manual links into my order confirmation email through Orderly, and it works seamlessly.
What is also outstanding, is their customer service. They are fast, professional, human and very solution oriented. Kudos to them!

Elleomental
Netherlands
6 days using the app
FORSBERG+two ApS replied November 5, 2024

Thank you for the fantastic review! We're so happy that Orderly Emails enhances your communication with clients and that everything works seamlessly. And thank you for the lovely words about our support. We agree - they're the best! 🤩
Kind Regards,
Sarah / FORSBERG+two

January 7, 2025

good price, great customer service

Velocis Watches
United States
About 1 month using the app
FORSBERG+two ApS replied January 15, 2025

Thanks for the review! We're glad you're happy with the price and our customer service. They are always here to help! 😊
Kind Regards,
Sarah / FORSBERG+two

February 19, 2025

amazing app, and even more super amazing customer service, Oscar is best and i couldnt be more happier! thank you!!!

Vassalli
New Zealand
About 21 hours using the app
FORSBERG+two ApS replied February 21, 2025

And amazing review! Thank you 😊 I loved reading the kind words you left about Oscar 🙏

Have a great weekend.
All the best,
Sarah / FORSBERG+two