Orderly Emails ‑ Templates App
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Reviews (611)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly value this app for its professional, customizable email templates that enhance brand consistency. They appreciate the cost-effective one-time purchase, which includes features like social media links and customizable icons. The app supports multiple languages, making it ideal for global customer engagement. Merchants find it intuitive and praise the responsive customer support. Continuous updates improve functionality and introduce new features, streamlining the email customization process.
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Locked in to purchase simply to change header image. Re programs your code to make it almost impossible to do it on your own. If you revert to default templates still uses your old header image for abandon cart and other features.
Hey there,
Thanks for the feedback. Sounds like something our support team can help you with, they are available 24/7 to help. When you click "Revert to default" in the Shopify Admin for an email, it goes back to Shopify's default templates. Note: It will still include anything you have set in the Shopify Admin's default email settings (logo + color), which are not controlled, editor or change by Orderly Emails.
Do get in contact and the team can guide you through.
Kind regards,
Bjorn Forsberg
Orderly Emails by FORSBERG+two
Feels like it belongs in our brand
Orderly stands out because it’s beautifully designed and calm to use. It doesn’t feel like “software,” it feels intentional. Clean, considered, and not trying too hard.
As a small business, how tools feel matters. Orderly fits naturally into how we like to work and communicate. It brings a sense of order and clarity without being rigid or clinical.
It feels less like organising email and more like extending our brand values into another part of the day.
Highly recommend if email is part of your job and not the job itself.
Thank you so much for this wonderful review! 💛 Love how you’ve described Orderly as an extension of your brand rather than just another tool - that’s exactly what we aim for 🤩
Kind Regards,
Sarah / FORSBERG+two
Orderly's team was extremely helpful and fast when requesting a customization to our current email templates. They understood exactly what I was asking for and were able to make the update right away. I highly recommend and feel confident working with their team to achieve what we need!
Thank you so much for your lovely review and kind words about our support team - it means a lot 🙏☺️
All the best,
Sarah / FORSBERG+two
app is currently now working, my emails are going out in the old format
Hi there,
We can see you have not contacted our support team, they'd love to help with any issues you are having and are available 24/7. It sounds like perhaps you just need to "Export to Shopify" from the app to get the latest version of your templates setup.
Please do get in contact and have a great day ahead.
Kind regards,
Bjorn Forsberg
Orderly Emails by FORSBERG+two
This app has been designed with very good attention to detail and ease of use. Everything works as I would expect. Receiving updates as Shopify adds new email messages is a wonderful benefit too. Wonderful.
Music to our ears! Thanks for noticing and for this kind review 🤩
All the best,
Sarah / FORSBERG+two
Fantastic app!! Orderly Emails made it effortless to stay coherent with our brand image across all assets, simplifying the entire process and every customer touchpoint. And yes, you can edit after publishing. Lauro and Luisa have provided quick, easy-to-follow support steps, which made everything even smoother! Thank YOU
Thank YOU! Thank you for taking the time to leave us a review and for your kind words about our Orderly Emails and Luisa and Lauro 🤩
Have a lovely day.
All the best,
Sarah / FORSBERG+two
Their programing is messed up. Cannot order a new template without renewing the current one. I am not paying $198.00 just to get the same newer template without errors. Customer service was zero help. You have to cont them to have logos replaced or removed.
Our apologies you had a bad experience and couldn't update your email design. We've found and fixed the issue that was causing it now so you can login and update your designs again 🙂
Please do get in contact if you need anything else.
Kind regards,
Bjorn / FORSBERG+two
Super App man spart sich das ganz HTML gebastle.
Thank you for the five-star rating 🤩
Kind Regards,
Sarah / FORSBERG+two
Interface is good and easy to work with, but the fact that I needed to copy and paste everyone of the notifications manually into shopify from "Orderly Emails” to shopify is not great especially this day in age of Tech advancement. Expected the email notifications to seamlessly synch between apps!
Hi there,
Thanks for the feedback, and for using our app. We totally agree with you! We've been hounding Shopify for years to add an Email Templates API or any other way that we can automatically sync your templates into Shopify. I actually sent them a screenshot of your review yesterday. We watch any Shopify updates closely for changes around this, and rest assured will implement same day that it becomes possible.
If any other feedback or ideas come up, do feel free to reach out to our 24/7 support team :)
Kind regards,
Bjorn Forsberg - Founder
Orderly Emails by FORSBERG+two
Orderly are so fantastic, I've never received such great customer service from a company. We were having some technical issues with uploading imagery, and Lauro went above and beyond to help upload the imagery for us. So friendly and so speedy, was such a huge help at a very stressful time!
In addition to their customer service, the app itself is phenomenal, with excellent customisation options. Our Shopify emails now perfectly match our Klaviyo emails, and are so beautifully on brand. I couldn't recommend Orderly enough. Thank you so so much!
Reviews like yours really make our day! 😃 We’re so glad Lauro could help and love that your emails are now perfectly on brand. Thank you so much for your kind words and recommendation!
All the best,
Sarah / FORSBERG+two