Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create professional, on-brand email notifications. It's praised for its value, offering a one-time purchase fee, and excellent customer service. The app is recognized for its efficiency, compatibility, and easy-to-install templates. Its intuitive design simplifies setup and operations. Some merchants found the feature to add customer acknowledgment for pre-orders beneficial. It's highly recommended for enhancing brand consistency and professionalism.

January 30, 2024

Great product and service from Ramon, 5 gold stars.

T A C H O T ®
Australia
Over 4 years using the app
FORSBERG+two ApS replied February 1, 2024

Thanks a lot for the gold stars! Ramon rocks, and so do you for the awesome review. 🌟😄
Kind Regards,
Sarah / FORSBERG+two

Edited April 2, 2024

The app was showing a broken page upon first installing and although the templates are okay they are pretty basic. Not to mention you aren't really getting 40+ separate templates as they pitch, you're actually getting 12 templates with color variations of each. The 12 templates themselves are all fairly similar visually to one another. $100 a year for nothing more than to borrow an email template is absolutely outrageous.

EDIT to add my reply to author and remove stars for their dishonesty:
That's total marketing garbage... there are ONLY 12 templates with different colors for those 12. What you're referring to are the DEFAULT EMAILS from Shopify. By default any email sent from Shopify(order confirmation, shipping confirm, etc) goes through the theme template file, aka one of the 12 designs you guys offer. Don't try to deceive others and make it sound like they are getting anything more than that.
That would be the same as selling a hat but trying to tell people it is 365 different hats because it can be worn every day of the year.

Eko Design Co
United States
4 days using the app
FORSBERG+two ApS replied April 2, 2024

Thanks for the feedback and sorry to hear you did not see value in it for your store :)

To clear up one point of confusion:

The app does have 12 email design themes to choose from, but each of those email themes contains 40+ email templates.. one for each email that Shopify supports. So your purchase gives you the theme, which includes 40+ different emails (Order confirmation, shipping confirmation, customer account, POS emails etc.)

This means that a single purchase gives you all of the emails needed for your store, in a matching theme style.

Hope that makes sense. If any other feedback comes up, do feel free to get in contact with our 24/7 support team.

Kind regards,
Bjorn Forsberg

Founder - OrderlyEmails by FORSBERG+two

November 22, 2023

I wasn't happy with the built-in Shopify notifications. Wanted something that I could create that is on-brand. I don't know much code. I bought this app and was able to make it work for me.There is nothing really like this out there at this price. And their customer service is THE BEST bar none. Incredibly responsive and helpful people. I bought this app for all three of our websites. Highly recommended.

Reluctant Threads
United States
Over 3 years using the app
FORSBERG+two ApS replied November 24, 2023

Amazing review. Thank you⭐️⭐️⭐️⭐️⭐️

Have a lovely weekend.

Kind Regards,
Sarah / FORSBERG+two

December 6, 2023

This is the perfect app to help you desing email notifications that matches your branding. The staff is super helpful when you need customization.

Super-Dry (01)
Canada
Over 5 years using the app
FORSBERG+two ApS replied December 8, 2023

Reading your lovely review's the perfect way to start the day. Thank you for the five stars 🤩
Kind Regards,
Sarah / FORSBERG+two

December 28, 2023

Friendly app able to design my email to make it look more attractive, and matches my branding.

Retrorevival Room
United States
2 months using the app
FORSBERG+two ApS replied December 30, 2023

Thanks for the review 😀 I'm glad your emails now match your brand. We'd love to know what made it a 4-star instead of a 5-star experience for you. Please feel free to send any feedback to hello@orderlyemails.com

Kind regards,
Sarah / FORSBERG+two

April 4, 2024

Mycket nöjd med denna app och servicen! Kan uppdatera mina orderbekräftelser så som jag vill ha dem. Dessutom jättebra och hjälpsam support! ++++++++++++++

VeGofika Göteborg
Sweden
Almost 3 years using the app
FORSBERG+two ApS replied April 5, 2024

Thank you for the five stars ⭐️
Kind Regards,
Sarah / FORSBERG+two

February 7, 2024

Exceptional support!

Hanseatic Coffee Company
Germany
Over 5 years using the app
FORSBERG+two ApS replied February 8, 2024

And exceptional review 🤩 Thank you.
Kind Regards,
Sarah / FORSBERG+two

January 31, 2024

I nearly drove myself insane trying to work with Shopify's html code. I found OrderlyEmails and within an hour, every single customer notification was perfect! It is so easy to use. If you can type and copy & paste, you can use this app. :)

Absinthia's Bottled Spirits
United States
About 2 hours using the app
FORSBERG+two ApS replied February 2, 2024

Thank you! This review makes my day 🤩 So glad to hear you found OrderlyEmails.

Have a lovely weekend.
All the best,
Sarah / FORSBERG+two

December 29, 2023

Super Support. Geniale Templates. Sehr empfehlenswert.

Yasi.ch
Switzerland
About 2 months using the app
FORSBERG+two ApS replied January 4, 2024

Thank you for sharing your 5-star experience with us 😊

Kind Regards,
Sarah / FORSBERG+two

November 13, 2023

Nelvin is a GEM.

I needed to migrate my subscription and he did it all in less than an hour. Very friendly & fast. Thanks Nelvin.

WISI-Oi Marketplace
South Africa
Over 3 years using the app
FORSBERG+two ApS replied November 15, 2023

Thank you very much for taking the time to leave us a review. I'll pass on your kind words to Nelvin 🤩
Kind Regards,
Sarah / FORSBERG+two