Orderly Emails ‑ Templates App

Orderly Emails ‑ Templates App

Reviews (816)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its customizable email templates that enhance brand expression and align with store branding. It's easy to use, requiring no coding knowledge, and includes features like product recommendations and discount coupons. The customer support team is responsive and efficient, quickly resolving issues and updating templates to meet Shopify's requirements. This app is valued for professionalizing merchant-customer communications through improved email notifications.

May 31, 2024

No non-sense. Just plug&play. First class customer support. Yes, we recommend this app. The only thing to improve, is to emphasize what differs the set of designed templates Orderly offer. We had to reach out to understand, becuase all the templates look more or less the same apart form color and typography. But there are differences beyond that we learnt.

Pick a Poppy
Sweden
24 days using the app
FORSBERG+two ApS replied June 3, 2024

Thanks for leaving us a 5-star review and your kind words about our support team 🤩 We are always looking for ways to improve our apps, so I'll definitely pass on your notes to our developers.

Kind regards,
Sarah / FORSBERG+two

May 7, 2024

Great way to add branding to our store. Support was very responsive in helping work through an issue that stemmed from an error on our side. All-in-all great team and app.

Corzine & Co.
United States
5 months using the app
FORSBERG+two ApS replied May 9, 2024

Thank you for the five stars and kind words about our support ⭐️
All the best,
Sarah / FORSBERG+two

August 23, 2024

We are very happy with the app. All working well.

zafhac AG
Switzerland
10 days using the app
FORSBERG+two ApS replied August 26, 2024

So glad to hear you are happy with OrderlyEmails. Thank you for taking the time to leave us a review 🌟
Kind Regards,
Sarah / FORSBERG+two

May 24, 2024

Oscar was very helpful to solve my problem. Thank you very much again!

Maison Lavande
Canada
Over 2 years using the app
FORSBERG+two ApS replied May 27, 2024

Thank you for the review 🤩
Have a lovely Monday.
Kind Regards,
Sarah / FORSBERG+two

Edited April 2, 2024

The app was showing a broken page upon first installing and although the templates are okay they are pretty basic. Not to mention you aren't really getting 40+ separate templates as they pitch, you're actually getting 12 templates with color variations of each. The 12 templates themselves are all fairly similar visually to one another. $100 a year for nothing more than to borrow an email template is absolutely outrageous.

EDIT to add my reply to author and remove stars for their dishonesty:
That's total marketing garbage... there are ONLY 12 templates with different colors for those 12. What you're referring to are the DEFAULT EMAILS from Shopify. By default any email sent from Shopify(order confirmation, shipping confirm, etc) goes through the theme template file, aka one of the 12 designs you guys offer. Don't try to deceive others and make it sound like they are getting anything more than that.
That would be the same as selling a hat but trying to tell people it is 365 different hats because it can be worn every day of the year.

Eko Design Co
United States
11 months using the app
FORSBERG+two ApS replied April 2, 2024

Thanks for the feedback and sorry to hear you did not see value in it for your store :)

To clear up one point of confusion:

The app does have 12 email design themes to choose from, but each of those email themes contains 40+ email templates.. one for each email that Shopify supports. So your purchase gives you the theme, which includes 40+ different emails (Order confirmation, shipping confirmation, customer account, POS emails etc.)

This means that a single purchase gives you all of the emails needed for your store, in a matching theme style.

Hope that makes sense. If any other feedback comes up, do feel free to get in contact with our 24/7 support team.

Kind regards,
Bjorn Forsberg

Founder - OrderlyEmails by FORSBERG+two

September 29, 2024

Top

Looops
Austria
Over 6 years using the app
FORSBERG+two ApS replied October 3, 2024

Thank you for the five stars 🌟
Kind Regards,
Sarah / FORSBERG+two

February 20, 2024

This templates are game changer for my emails esthetic and communication. Easy to set up and in case of any issues, there is a superb support team who goes above and beyond to make everything even better.

Planner boutique
Croatia
2 months using the app
FORSBERG+two ApS replied February 22, 2024

Superb review! Thank you ⭐️ So happy to hear OrderlyEmails is a game changer for you.
Kind Regards,
Sarah / FORSBERG+two

July 6, 2024

10/10 Absolutely incredible. Both support and mini details we wanted adjusted.

So clear & easy to use, whilst leaving the app to do all the complicated stuff in the background. 2 Times Ive had tech error out of hours that needed to be resolbed & Valeria has been so helpful.

The Rugged Beard Company
United Kingdom
1 day using the app
FORSBERG+two ApS replied July 10, 2024

Thank you so much for this amazing review and kind words about Valeria 🤩
Kind Regards,
Sarah / FORSBERG+two

June 20, 2024

Perfect, fast

bailarinasbyamada
Colombia
Over 2 years using the app
FORSBERG+two ApS replied June 24, 2024

Thanks for the positive feedback! 🙌
Kind Regards,
Sarah / FORSBERG+two

September 28, 2024

Very nice app, with great UX and UI.

miamo
Poland
About 1 hour using the app
FORSBERG+two ApS replied September 30, 2024

UX and UI are some of our top priorities, so we are happy you noticed. Thanks for the review 🤩

Kind Regards,
Sarah / FORSBERG+two