Orderly Emails ‑ Templates App

Orderly Emails ‑ Templates App

Reviews (810)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its customizable email templates that enhance brand identity without needing coding skills. They appreciate the professional, visually appealing designs and features like download links, invoices, and targeted emails. The customer support is noted for its responsiveness and effectiveness, and the user-friendly interface and straightforward setup are also commended. Continuous updates ensure compatibility with Shopify, enhancing merchant-customer communications.

May 14, 2024

Very helpful and instant communication from Lauro! Thankyou!

Dyspnea
Australia
About 6 years using the app
FORSBERG+two ApS replied May 17, 2024

Thank you for taking the time to leave us a review and for your kind words about Lauro. Thank you! 😃
Have a great weekend.
All the best,
Sarah / FORSBERG+two

February 20, 2024

This templates are game changer for my emails esthetic and communication. Easy to set up and in case of any issues, there is a superb support team who goes above and beyond to make everything even better.

Planner boutique
Croatia
2 months using the app
FORSBERG+two ApS replied February 22, 2024

Superb review! Thank you ⭐️ So happy to hear OrderlyEmails is a game changer for you.
Kind Regards,
Sarah / FORSBERG+two

February 6, 2024

OrderlyEmails is a game-changer for Shopify store owners. The templates are sleek, customizable, and incredibly easy to use. But what truly sets this app apart is the exceptional customer service. Jose, in particular, went above and beyond to help with any queries. If you're looking for hassle-free email templates and top-notch support, look no further than OrderlyEmails. Highly recommended!

Eleganza.nl
Netherlands
3 months using the app
FORSBERG+two ApS replied February 8, 2024

What a great review 😍 Thank you!

Kind Regards,
Sarah / FORSBERG+two

January 30, 2024

Great product and service from Ramon, 5 gold stars.

T A C H O T ®
Australia
Over 4 years using the app
FORSBERG+two ApS replied February 1, 2024

Thanks a lot for the gold stars! Ramon rocks, and so do you for the awesome review. 🌟😄
Kind Regards,
Sarah / FORSBERG+two

December 28, 2023

Friendly app able to design my email to make it look more attractive, and matches my branding.

Retrorevival Room
United States
2 months using the app
FORSBERG+two ApS replied December 30, 2023

Thanks for the review 😀 I'm glad your emails now match your brand. We'd love to know what made it a 4-star instead of a 5-star experience for you. Please feel free to send any feedback to hello@orderlyemails.com

Kind regards,
Sarah / FORSBERG+two

April 19, 2024

Great support, easy to use

Yellow Leaf Hammocks
United States
About 4 years using the app
FORSBERG+two ApS replied April 22, 2024

Thank you for the review and feedback 🤩
All the best,
Sarah / FORSBERG+two

Edited April 2, 2024

The app was showing a broken page upon first installing and although the templates are okay they are pretty basic. Not to mention you aren't really getting 40+ separate templates as they pitch, you're actually getting 12 templates with color variations of each. The 12 templates themselves are all fairly similar visually to one another. $100 a year for nothing more than to borrow an email template is absolutely outrageous.

EDIT to add my reply to author and remove stars for their dishonesty:
That's total marketing garbage... there are ONLY 12 templates with different colors for those 12. What you're referring to are the DEFAULT EMAILS from Shopify. By default any email sent from Shopify(order confirmation, shipping confirm, etc) goes through the theme template file, aka one of the 12 designs you guys offer. Don't try to deceive others and make it sound like they are getting anything more than that.
That would be the same as selling a hat but trying to tell people it is 365 different hats because it can be worn every day of the year.

Eko Design Co
United States
4 days using the app
FORSBERG+two ApS replied April 2, 2024

Thanks for the feedback and sorry to hear you did not see value in it for your store :)

To clear up one point of confusion:

The app does have 12 email design themes to choose from, but each of those email themes contains 40+ email templates.. one for each email that Shopify supports. So your purchase gives you the theme, which includes 40+ different emails (Order confirmation, shipping confirmation, customer account, POS emails etc.)

This means that a single purchase gives you all of the emails needed for your store, in a matching theme style.

Hope that makes sense. If any other feedback comes up, do feel free to get in contact with our 24/7 support team.

Kind regards,
Bjorn Forsberg

Founder - OrderlyEmails by FORSBERG+two

December 29, 2023

Super Support. Geniale Templates. Sehr empfehlenswert.

Yasi.ch
Switzerland
10 months using the app
FORSBERG+two ApS replied January 4, 2024

Thank you for sharing your 5-star experience with us 😊

Kind Regards,
Sarah / FORSBERG+two

April 4, 2024

Mycket nöjd med denna app och servicen! Kan uppdatera mina orderbekräftelser så som jag vill ha dem. Dessutom jättebra och hjälpsam support! ++++++++++++++

VeGofika Göteborg
Sweden
Almost 3 years using the app
FORSBERG+two ApS replied April 5, 2024

Thank you for the five stars ⭐️
Kind Regards,
Sarah / FORSBERG+two

April 12, 2024

Sehr einfach einzurichten und nützlich.

Der support ist ebenfalls Klasse. Salome konnte mir bei meinen Problemen deutlich weiterhelfen. Sie konnte mein Anliegen zur Gestaltung genau nach meinen wünschen erledigen.

ellashaarshop.de
Germany
Over 3 years using the app
FORSBERG+two ApS replied April 15, 2024

Thank you for the positive review! We're delighted to hear that you found it easy to set up and useful 🤩

Kind Regards,
Sarah / FORSBERG+two"