Reviews (297)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing customer experience by providing clear delivery expectations, which helps reduce customer inquiries and increase transparency. It supports extensive customization of delivery dates for different products and regions, and integrates seamlessly into Shopify, displaying ETAs on product pages, cart, checkout, and customer notifications. The app is noted for its performance, not affecting site speed, and its customer support is responsive, offering personalized and immediate assistance. This makes it a valuable tool for improving customer service and operational efficiency.

October 4, 2023

Great app, perfect for our needs. Customer service solved all my problems efficiently so far.

Dakiheaven.eu
Netherlands
About 1 year using the app
SetuBridge replied November 25, 2023

Our team is dedicated to providing top-notch customer service, and we're delighted to hear that we were able to efficiently address all of your concerns. If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help!

December 15, 2021

Simple app with very affordable pricing. I had some issues with setting it up, but the customer support was available a few minutes after my request and made it work for me. Super good communication and friendly staff.

KYNNI
Germany
About 1 year using the app
April 11, 2022

I am using this app since months on two stores and it works awesome. The clients know exactly, when they will get there package. I love it!

Act of love
Germany
About 1 year using the app
SetuBridge replied April 19, 2022

Thank you so much for taking the time to write feedback for us! Everyone here at SetuBridge loves to know that our customers enjoy what we do.

January 21, 2023

Todo lo que necesito para brindar los tiempos de entrega a mis clientes, súper facil de usar y colocar fechas /fines de semana/holidays excelente APP!

TechLovers Store
El Salvador
About 1 year using the app
SetuBridge replied February 25, 2023

Estamos agradecidos por sus amables palabras y comentarios. Es genial saber que nuestra aplicación ha podido satisfacer sus necesidades y facilitar su trabajo.

March 3, 2021

Exactly what i was looking for!
I can create my own product collections (for example with tags about the delivery time) and then set the delivery time for every categorie differently. And very good support Thanks

Pelletgrill.ch
Switzerland
About 1 year using the app
April 27, 2021

Very effective app and easy to use! I have been using this app for a couple of months and so far no issues.

Anteku
United Kingdom
About 1 year using the app
July 29, 2023

Die App macht was sie soll und der Support reagiert blitzschnell! Bei mir hat die automatische Integration nicht auf Anhieb geklappt, aber der Support hat das innerhalt weniger stunden kostenlos gefixt! DANKE

MEIN MESSER
Austria
About 1 year using the app
SetuBridge replied August 14, 2023

We're so pleased that you enjoyed your experience! Your satisfaction is our goal, and we're honored to have met it. We can't wait to serve you even better in the future.

November 12, 2020

Great app to give your customers an estimated delivery date before purchasing a product. It was pretty easy to set it up on our website and the team was super helpful and quick to respond to any of our questions. We totally recommend this app!

Stöqq
France
About 1 year using the app
January 31, 2022

Its a shame 5 stars is all you can give as they deserve much more. Customer service couldn't be more helpful even if they tried. They really look after you and the app itself is great with some really good templates its hard to choose which one. Very easy to set up (I had an issue due to my theme not the app and they have made sure it all gets sorted out). Very happy indeed

MiSiPi Design
Hong Kong SAR
12 months using the app
SetuBridge replied February 26, 2022

Thank you for taking the time to write this, and for pointing out these issues. We work hard to give all of our customers a great experience, and we keep it improving :)

September 25, 2021

Die App erfüllt ihren Zweck und ist sehr leicht zu integrieren.
Der Support reagierte sehr rasch und hilft unkompliziert bei Problemen.

HADEWOO®
Austria
12 months using the app