Omega Facebook Messenger Chat , 472 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, seamless Facebook integration, and effective customer communication. They value its customization options, smooth operation, and ability to handle pre-sales issues. The responsive and helpful customer support team is also praised. Offering a comprehensive free version, it's an affordable choice that improves customer service, increases conversions, and allows offline messaging. It's a recommended tool for swiftly addressing customer queries and enhancing the customer experience.
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Good product is worthy of sincere reviews from consumers, if there is something I need to add WhatsApp and chat windows to open other social media features, my other 6 sites use this chat feature, and I will change to an annual plan
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Tracy is really a very professional person, she helped me a lot, solved all my problems, very patient and quick to reply to messages, love her so much, special thanks!
We’re pleased that Tracy was able to resolve your issue quickly! We sincerely thank you for taking the time to share your thoughts with us. 🌻 🌞
Was looking around for an app that would help me connect better with my customers and allow me to clarify any immediate queries that they have! This app works so well and is easy to install, customise and use! Reached out to their customer support when it didn't seem to appear on my website and they rectified it within a few hours! Love this app and their prompt customer support!
hello! That's great from desktop view.
but i can't click with popup in mobile, please help, thank you!
immediate reply to help, all solved well now, great job!
This app is very intuitive to use. The support is super responsive and resolves the issues in the shortest time possible. I highly recommend this app.
Hi Gigatech Gadgets,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team
This app had an issue working with my current Shopify theme but the Omega tech team was able to quickly get it working. Great customer support : )
Great app (really user-friendly) with an even greater support team which is always fast and ready to help!
Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!
Cocochine Coffee
Great app and amazing customer service. Have been using this app since the start of the website and I must say I am very happy with it
Highly recommend
Hi Cocochine Coffee,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help.
Have a good day!
Omega Team
GREAT APP and even greater customer support. Tried other chat apps but this is just the easiest to use for my site. Had a minor issue and they help you out right away.
I used this app to grow my communication with my visitors and it has helped me greatly in managing my store traffic.
Hi Furr and Family,
Thank you for sharing a review of your recent experience. Our team here at Omega is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you.
If you need any further assistance with our app, we are here :D
Best regards,
Kaylee - Omega Team