Omega Messenger, WhatsApp Chat
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (524)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this chat widget for boosting sales through instant communication on platforms like Facebook Messenger, Instagram, Twitter, and Skype. It features a free forever plan, ideal for small to medium-sized businesses aiming to enhance customer service affordably. The app is noted for its easy setup, user-friendly interface, and customizable chat options that align with various store aesthetics. Merchants also value the responsive and effective support team, which assists with integration and customization issues, contributing to improved customer retention and satisfaction.
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I'd like to say it's a great app, it can really help assist us with pre-sales problems and improve the customer experience. Highly recommended. And thanks a lot for the help from Rosie and her team.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
We have had the app installed for a few weeks and it works well and was easy to add to our store. We had some issues with Facebook's guest mode policy and messages expiring after 1 day, so switched to having the 'leave message' live to avoid any missed messages. We had some problems setting this up with our email, but the app support team were incredibly responsive and helpful. Their support team and developers kept in touch and resolved our issue promptly. Thank you!
Hi! thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and support service as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!
We just started using this app on our website. It's a nice addition. We had a few questions and the team responded to them in a quick matter
You rock Magic Resin USA! Thanks for your amazing review 🤗 our customer support team was doing cartwheels after reading your review of their work🥰 Hope for nothing but your business’s growth 🔥🚀
Malak was very helpful with my enquiries, thank you for fixing the issue for us. very responsive and helpful
Hi MY NATURI,
Thank you for your review! I’m so glad to hear that you are happy with our app.
We’re always looking for ways to improve the experience of our app, but it’s great to know that we are on the right track.
Let me know if there is anything else we can do to make your experience even better.
All the best,
Kaylee - Omega Team
This tool was easy to install and will be very helpful in responding to customer questions. Kudos to the app developers!
I recently had a great experience with the chat support team for a company I was using. The support agent was very friendly and helpful and was able to quickly resolve my issue. They were patient and took the time to explain things to me in a way that was easy to understand. Overall, I was very impressed with the level of service and support provided by the chat team. I would definitely recommend using this method of support for any issues or questions you may have.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Very nice application and customizable at will. It stopped working without me knowing why, but the support team solved my problem very quickly. Thanks to the whole team.
Hi Le Vintage Illuminé
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team
Great support. Great app. Response was so quick and our problem was solved easily by support staff. Thank you.
Hi 糀屋三左衛門,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team
今天才發現，客戶傳訊息我都無法看到，想著要怎麼使用它的時候，joy突然傳訊息給我，即時發現我有這個問題，並非常快速的引導我，經過他的協助之下，Facebook Messenger‑實時聊天 才能順利使用
你是多么可爱和甜蜜。🌞 我们的团队对你分享的关于我们的应用程序和支持服务的积极评价印象深刻。 🙏🏻😊🙏🏻😊🙏🏻😊。 让我们一起摇滚🔥🚀
I have used this app on many stores and the staff is really nice and helpful. I recommend! App looks great on the store
Hi PLUSH MY SKIN,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team