Omega Messenger, WhatsApp Chat

Omega Messenger, WhatsApp Chat

Reviews (536)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value these apps for boosting sales and enhancing customer service via multi-channel support, including Facebook Messenger and Instagram. They appreciate the easy setup, user-friendly interface, and customizable chat widgets. The support team is frequently praised for their quick, professional, and personalized assistance. The inclusion of a free forever plan makes these apps particularly appealing to small and medium businesses focused on improving customer interactions.

Edited September 15, 2020

Easy customization. Effortless live chat for you and your customers. It even has guest chat option for customers that don't want to log-in their facebook account. Great costumer service. Strongly recommend.

Vokaal
Canada
About 1 year using the app
June 24, 2022

Todo genial, Carlos, el asesor que me ayudó, tuvo tooda la paciencia del mundo, fue estupendo, atento y proactivo, gracias a él pude gestionar todo muchos mas rápido y eficiente que silo hubiera hecho sola. 100% satisfecha.

7706outlet
Spain
About 1 year using the app
Omega replied June 27, 2022

Hola, gracias por tomarse el tiempo para dejarnos una reseña tan fantástica. Nos alegra saber que le encantó su experiencia con nuestra aplicación y el equipo de soporte. Su satisfacción es nuestra prioridad y, como afirma su evaluación, nos enorgullecemos de nuestro servicio excepcional. ¡Gracias nuevamente por sus comentarios!

Edited December 20, 2021

有這個應用程式裝在網站上,輕鬆完成了線上客服的功能,很是方便。 讓我印象深刻的是,當我提出操作上的問題時,Omega的客服人員Joy N.很快地與我聯絡,並清楚告知解決辦法。 對此我很滿意,我給五星好評,並且推薦其他開發者使用這個app!

福爺出任務
Taiwan
About 1 year using the app
Omega replied December 19, 2021

你好 福爺出任務

深感君论。 吾甚喜子之应用程序有以验之。 吾团队时为君决之。 若须更多助,请与时相闻。 祝君今日愉快!
凯莉 - 欧米茄团队

February 12, 2020

Really appreciate this app. Free and efficient on our website, that's all we needed to be able to chat with our customers. Thanks

October Reign
New Zealand
About 1 year using the app
August 23, 2020

Integrates PERFECTLY and seamlessly with my website, provides a great experience for customers. 100% recommended

Detail'box
France
12 months using the app
May 26, 2022

Great and quick support and good functionality, simple set up and easy to use, thanks very much!!!!!

The Paw Code
Australia
12 months using the app
Omega replied May 27, 2022

Fast as lightning ✨🔥🚀 Our team is over the moon after reading your review and hope you keep seeing exceptional value from the app. 😊

April 25, 2022

Easy to use, friendly and quick support! A must for every eCommerce store that needs live customer support

Nakčia
Lithuania
12 months using the app
Omega replied April 25, 2022

Thanks for leaving our business a 5-star rating, Nakčia, it's truly appreciated! 💙 💜 You made our day brighter 🌞🌞🌞

April 29, 2022

I use this app for my store front and it works great, wonderful experience and great customer service too. Thanks Carlos

Sweetcupoftees
United States
12 months using the app
Omega replied May 4, 2022

We’re pleased that Carlos was able to provide you with exceptional service! We sincerely thank you for taking the time to share your thoughts with us. 🌻 🌞

December 31, 2019

The online support has been very helpful and responsive. I feel grateful for the work they've done for me. Yesterday I was asked to leave a review, but I was on the go and didn't have a chance to do it, but I still remember it today so I'm leaving this review now. :)

InfinyLove.com
Hong Kong SAR
11 months using the app
November 19, 2021

Funziona benissimo, la installo sempre tra le prime app perché è veramente il top! Assistenza eccellente.

Scriptura Pelletteria
Italy
11 months using the app
Omega replied November 19, 2021

Ciao Scriptura Pelletteria,

Grazie mille per aver dedicato del tempo a fornire feedback. Siamo così lieti che valuti il nostro servizio come 5 stelle mentre ci sforziamo di fornire proprio questo a tutti i nostri clienti.
Sentiti libero di scriverci una linea tramite il canale Live Chat, siamo più che felici di aiutarti!
Buona giornata!
Kaylee - Omega Team