Omega Facebook Messenger Chat , 471 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, seamless Facebook integration, and effective customer communication. They value its customization options, smooth operation, and ability to handle pre-sales issues. The responsive and helpful customer support team is also praised. Offering a comprehensive free version, it's an affordable choice that improves customer service, increases conversions, and allows offline messaging. It's a recommended tool for swiftly addressing customer queries and enhancing the customer experience.
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I am using this app for my Business. Excellent service received recently. Keep adding more features in the Free plan.
4am in the morning, I had an issue. It was tackled and solved within 20 minutes. Excellent customer service!
Hi Athena's by Katie Amero,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team
Really easier to use and fast installation! cannot ask for a better app to have quick contact with your visitor!
User friendly, Direct to the point, and Awesome support. Definitely recommended to a newbie or advance Shopify user.
Great app and amazing support!
Had an issue with the way I had set it up and had my issue fixed in minutes allowing my customers to keep in touch :)
Definitely recommend for everyone!
everything facebook related Is pretty easy and this was really easy to set up so we will see I just downloaded it.
I installed the app, and it works perfectly. You should try it for your website to connect with customers as quickly as possible.
Dear everyone at AFamilyGift team,
Thank you for writing a review, we are sorry to hear that you have had such a negative experience with our app, that's not what we like to hear.
Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every customer. We would like the opportunity to rectify this situation and help make it right for you.
Ms. Joy contacted you through your email to support you fix this issue. Please check it out to get our support easily.
You do not have to upgrade to the paid plan to use the app regarding this issue. Because you can use the Chat Icon and other functions in the free plan as listed in Shopify.
Look forward to hearing from you.
Thank you so much!
Regards,
Kaylee from Omega team
I highly recommend this app and the customer service is excellent. I had a minor problem and Malak helped me and fix it in a matter of minutes.
Hi luxecosmeticspr
Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!
Kaylee - Omega Team
Amazing app, It helped me so much managing my store. I recommend to everyone who is about to start his business, Thank you so much
This app functions exactly as expected. I have the Warehouse theme and it initially would not show the chat button. When I messaged support they sent me the line of script that needed to be added to one of the files. No issues after that!