Omega Messenger, WhatsApp Chat

Omega Messenger, WhatsApp Chat

Reviews (536)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value these apps for boosting sales and enhancing customer service via multi-channel support, including Facebook Messenger and Instagram. They appreciate the easy setup, user-friendly interface, and customizable chat widgets. The support team is frequently praised for their quick, professional, and personalized assistance. The inclusion of a free forever plan makes these apps particularly appealing to small and medium businesses focused on improving customer interactions.

November 19, 2021

Funziona benissimo, la installo sempre tra le prime app perché è veramente il top! Assistenza eccellente.

Scriptura Pelletteria
Italy
11 months using the app
Omega replied November 19, 2021

Ciao Scriptura Pelletteria,

Grazie mille per aver dedicato del tempo a fornire feedback. Siamo così lieti che valuti il nostro servizio come 5 stelle mentre ci sforziamo di fornire proprio questo a tutti i nostri clienti.
Sentiti libero di scriverci una linea tramite il canale Live Chat, siamo più che felici di aiutarti!
Buona giornata!
Kaylee - Omega Team

May 4, 2022

The app works great and so does the support team! Joyce Helped me with an issue I had regarding the chat bubble showing up and solved it within minutes.

Lizard Tech Solutions
United Kingdom
11 months using the app
Omega replied May 4, 2022

You're a smart cookie.🍪 Thanks a lot for your kind words to our team. Joyce is on the nine clouds after reading your review. 🤗🥰

July 10, 2020

The support is awesome. Replies in a minute, helps fast, very thankful! Just had some issues with configuration - solved in 10minutes with no worries! Very good app

Decorner.lt
Lithuania
11 months using the app
January 19, 2022

Great app and customer support, They literally help grant me a minor feature I've requested for free. Thank you so much

Rawlulu Cosmetics
Malaysia
11 months using the app
Omega replied January 19, 2022

Hi Rawlulu Cosmetics

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

June 10, 2020

This app is very easy to use, the customer service staff is very good, helped me solve all the problems, I believe with this app, my business will be better and better

Sohimi-Sextoy
United States
11 months using the app
February 2, 2021

This app is good for staying in communication with customers hitting your site. You can handle questions/comments through it. Also good for building trust if your customers know there is someone there to talk to. This app has good support too, they helped me fix something when I couldn't.

Polished Gentleman
United States
10 months using the app
January 10, 2023

This app is really good and it is unbelievably free!
I would like to thanks Rosie from the support team sincerely since she is always online and assisting our technical problems. Her patient and support have definitely helped our team. Choosing a Facebook Messenger APP for Shopify? Try this APP!

Cmer
Taiwan
10 months using the app
Omega replied January 10, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

December 3, 2021

Needed a messenger app and Shopify said this was popular so trying this out. Really love to be able to chat instantly to our customers.

GROOM Bathing Tablets
United States
10 months using the app
Omega replied December 3, 2021

Hi GROOM Bathing Tablets,

I'm happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know
Thank you again for your wonderful feedback, it made our day!
All the best,
Kaylee - Omega Team

Edited November 2, 2019

I like this application because I can connect to my Facebook and easy for customer management. thank

PavilionHealthShop
Thailand
10 months using the app
July 19, 2019

De entrada se ve lo practica que es la la aplicación para poder interactuar con los clientes eso es fundamental

GABOSS SHOP
United States
10 months using the app