Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless Facebook integration, and effective customer communication. They value its customization options, smooth operation, and ability to handle pre-sales issues. The responsive and helpful customer support team is also praised. Offering a comprehensive free version, it's an affordable choice that improves customer service, increases conversions, and allows offline messaging. It's a recommended tool for swiftly addressing customer queries and enhancing the customer experience.

January 15, 2021

very helpful! And the technical team is diligent and professional.I had some issues with my theme integration but was able to get prompt support through their live chat. They were able to quickly identify there was an incompatibility between the app and one of my other apps.

gohigh3d
Hong Kong SAR
6 months using the app
January 16, 2020

The better application for business , It is a good application to connect with people and potential buyers.

Shopping4web
Spain
6 months using the app
October 14, 2020

great APP to easy use!
kindly, fast and helpful service to solve our question perfectly. awesome!
thanks

毛起來 MAOUP
Taiwan
6 months using the app
March 29, 2023

She was very helpful and patient! Helped in getting what I needed done so that I can have a live chat on my page.

Diverse Society
United States
6 months using the app
Omega replied March 30, 2023

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about the PingMe Facebook Messenger Chat app!

May 26, 2022

Quick and professional support, immediately fix the website issue without lengthy discussion. It helps my shop to connect better with customers too

小冊選書
Netherlands
6 months using the app
Omega replied May 27, 2022

Thank you so much for your sharing 👏👏👏! Our team will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

January 31, 2020

App works perfectly and very easy to implement! Parameters are easy to set and a 100 characters to desribe my feelings is a little to much :)

Divine Makeup
Switzerland
6 months using the app
June 10, 2022

Very friendly & helpful. Diego helped & guided me to set up the app. I Haven't used the app yet but it looks great on my website!

ShadesofParadise
Canada
5 months using the app
Omega replied June 13, 2022

You’re so nice 💙💚💛🧡Thanks big time for your kind words for Diego's service. Hope for nothing but your business’s growth 🔥🚀
Cheers from the Omega support team 🥰

June 24, 2019

Very nice, clean and easy to use app! Searched a lot for an app like this and tried many, this is the best. Very recommend!

PHRASEGIFT
Israel
5 months using the app
April 19, 2022

Their support is fantastic. Diego was able to help me right away. I look forward to utilizing the integrations they have to offer.

cubilas
United States
5 months using the app
Omega replied April 20, 2022

Wow 💯, thanks for your positive feedback. I was surprised by it and feel glad to know that you are happy with our service and app. Much love from Diego. ❣️ 💕 💞

October 25, 2021

Great app, easy to setup and fantastic customer service. I had an error in the configuration of the facebook page and they helped me to solve the error.

Fajas Colombianas Shop
United States
5 months using the app
Omega replied October 26, 2021

Hi Fajas Colombianas Shop,

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
Let us know whenever you have any questions about the app.
Best regards!
Omega Team