Omega Facebook Messenger Chat , 472 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, seamless Facebook integration, and effective customer communication. They value its customization options, smooth operation, and ability to handle pre-sales issues. The responsive and helpful customer support team is also praised. Offering a comprehensive free version, it's an affordable choice that improves customer service, increases conversions, and allows offline messaging. It's a recommended tool for swiftly addressing customer queries and enhancing the customer experience.
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Excellent app, a very flexible app design. Also, customer support always speedily replies when we have any questions. The solutions/instructions are easy to follow and very helpful.
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Stars as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!
Easy to install, hoping to chat with customers soon! Wonderful solution, getting ready to sell!!!!!!!
A great application and very fast support. All issues resolved quickly. I am very happy with this app.
I've been contacted just after I deactivated the app with the proposal to support! All issues fixed! I am using and like the app! Thanks again!
Hi Residence Vape Shop
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team
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I like this app very much! The customer service staff solved my problem quickly, highly recommend!!!!
You're Sharp! 👊 Thankssss the legend for the review. Our support team truly appreciates when users like you have a great experience with Facebook Messenger - Live Chat.
Thanks is Better to using this appexperience with Facebook Messenger ‑ Live Chat this app help other merchants decide whether to use this app.
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Yayyyyy you rockkk!!💙💚💛🧡 Thanks big time for your kind words for Lynn's service. Let’s rock with OMEGA app🔥
very good application ! easy to set up and if needed the developers make themselves available very quickly
Support from the developer has been awesome. We had to quickly switch from a different chat app that Shopify was zapping and tried a few out. Some others had bugs that annoy customers such as if you opened a chat then closed it, it'd re-open when you went to a different page view in the store. This one was nice and clean but we had an issue where it wouldn't work if a user wasn't logged in on their browser to Facebook. That's not a problem for desktop folks but many mobile users don't log in using their mobile browser and use the FB apps instead. Developer worked with us, lots of emails exchanged over the course of an hour or two, and we got that resolved by ensuring our FB page didn't have any country or age restrictions. Not only was the support timely, rapid and helpful, but keep in mind this is a free app! Can't ask for more. Would give this developer 10 stars if I could.