Omega Messenger, WhatsApp Chat
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (524)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this chat widget for boosting sales through instant communication on platforms like Facebook Messenger, Instagram, Twitter, and Skype. It features a free forever plan, ideal for small to medium-sized businesses aiming to enhance customer service affordably. The app is noted for its easy setup, user-friendly interface, and customizable chat options that align with various store aesthetics. Merchants also value the responsive and effective support team, which assists with integration and customization issues, contributing to improved customer retention and satisfaction.
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Works wonderfully and looks good. Very happy with this app. You can change the colour of the button, the vector image and location (at the bottom of the screen). Excellent app considering it's free.
so easy and fast i am too happy with it -:)
Fantastic App, Work perfectly, easy to use. I tried many and now we are using Facebook messenger - Live Chat.
This app is useful. Also, the customer service is good. I was catered to by Stella and she answered and help my concern about the app.
Hi InvoSpa,
Thank you for taking the time to provide a rating and your compliment to Stella!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.
Hope your day is as awesome as you!
Kaylee - Omega Team
Always responsive, available and even jumped onto a Google Meet to look through my website and look through how the app looked and functioned. Great team that care a lot about their product.
Your review means the world to us! We are grateful that you like the app so far. 😊 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟
Cheers,
The Omega support team
Muito bom esse aplicativo, a pessoa deixa mensagem na própria página e não precisa sair. Há tempos procurava um app assim!!!
É o App Gratuito mais simples de configurar e completo da sua categoria, o atendimento é muito prestativo e paciente , créditos ao atendente Lynn que me orientou, Recomendo!
🚀 Ficamos felizes em saber que você considera nosso App Gratuito o mais simples de configurar e completo da categoria! É ótimo ouvir que o atendimento, em especial o da atendente Lynn, foi prestativo e paciente. Agradecemos pela recomendação! Se precisar de mais alguma ajuda ou tiver mais feedback, estamos sempre à disposição. 🌟
Really helpful. Now I can manage all my chats via Facebook easily. No need for another app. Awesomeeee
it is a very useful and powerful free app to replace with the paid apps. thanks a lot for making this app.
Mobile user's click on it, it doesn't open. It sends random messages through to us such as shop now, browse, get started. I presume this is happening when users click on the link. Users are commenting/apologising for sending random messages when all they do is click on the icon.
Hi there,
Thank you for taking the time to leave a review for us. I'm sorry to hear you weren't happy with our Facebook app.
I may know these are auto response settings from your Facebook page, not the settings from the app. Please help us to check it in Facebook's settings.
If you need any support, please feel free to let us know.
Regards,
Kaylee