Omega Messenger, WhatsApp Chat

Omega Messenger, WhatsApp Chat

Reviews (536)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction and boosting sales through its integration with platforms like Facebook Messenger, Instagram, Twitter, and Skype. They value its easy setup, customizable widget, and reliable performance. The 24/7 technical support, with staff members like Joyce, Andy, and Wendy, is frequently praised for exceptional service. This app is favored for its comprehensive features and excellent customer support, making it a top choice for improving customer communication and service.

June 28, 2021

I hardly ever write bad reviews but the support is horrible and SUPER slow. It's been 5 days now and I still have an unresolved issue in which case the app is not even working for me at the moment. I am happy to remove the review if someone can please help me.

Doggie of the Day
United States
Over 1 year using the app
Omega replied June 28, 2021

Hello there!
Thanks for taking your time to let us know about your experience and we are sorry about the delay due to the weekend. Our team has reached you again after receiving your reply from the chat support system. Could you please check again and let us know?

It is the customer like you to help us move on and we always want you to be happy with our app.
Looking forward to hearing from you back.
Best regards,
Omega Team

November 14, 2021

excellent app!! i recommend it 100% it help me a lot to connect with my costumers. thank you so much.

Unifable
United States
16 days using the app
Omega replied November 14, 2021

Hi Unifable,

Thank you for taking a moment to share your experience at Omega. We’re proud to deliver great value to our customers, so we’re delighted that you found our app to be helpful.
Please reach out to us if you need any further assistance!
Sincerely,
Kaylee - Omega team

September 1, 2021

Fantastic customer support, and quick solutions are given.| Loyal customer for many more years to come.

Bunny Bodies
Philippines
15 days using the app
Omega replied September 1, 2021

Hi Bunny Bodies,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

July 25, 2022

I've just installed Omega messenger chat to our site, and it's been fabulous! The support team, in particular Lynn, were so wonderful to work with - they responded immediately and were so helpful and their support/Dev team went into my store and fixed the issues straight away, and even did it in time for the weekend! Loving the app and now let's hope customers start chatting with us on there! Thanks guys!

Fusspot Collagen Beauty Tea
Australia
15 days using the app
Omega replied July 26, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻
Cheers,
Lynn

July 11, 2019

AMAZING app works like a dream and it is free!!!!
love the ease of use and integration. recommend it for everyone

Skinnology
South Africa
14 days using the app
December 20, 2019

Very nice app! Kindly help me understand this, how to i tell that someone is online and they are chatting at that particular time such that i can help them?

DENNY'S SUPER DEALS
Uganda
14 days using the app
April 23, 2020

Great app, very easy to use interface. If you have any question customer service is super fast and helpful. 5 stars.

Curated Plants
Canada
14 days using the app
December 31, 2019

Excellent app is very good, work 100% like they say, is customizable in all ways i really liked, thanks.

Crespo’s Store
United States
14 days using the app
October 14, 2019

hello you can to use messenger chat .so recomended app thanks for everything .bye ...........................................

Amber & Luna
Peru
14 days using the app
November 21, 2019

Easy to install and customize. Hoping this helps customers resolve some trust issues! Let's see how it goes.

Kawaii Squeeze
United States
14 days using the app