Omega Messenger, WhatsApp Chat
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (529)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interaction and boosting sales through its integration with platforms like Facebook Messenger, Instagram, Twitter, and Skype. They value its easy setup, customizable widget, and reliable performance. The 24/7 technical support, with staff members like Joyce, Andy, and Wendy, is frequently praised for exceptional service. This app is favored for its comprehensive features and excellent customer support, making it a top choice for improving customer communication and service.
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Very useful tool and good customer service from the support team. I recommend this tool. Connected my facebook account with ease.
Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work.
Cheers from Tracy
Very useful app. The customer services are very good.Thanks.
Very useful app. The customer services are very good.Thanks.
Easy to add a free chat function to our store. Huge mention to Stella for helping us when we had an issue for the log in.
Hi Osakakuma,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team
Very patient to help solve problems，Very good service attitudeVery enthusiastic and patientYou can try
Wonderful customer service provided by Joy. Amazing team and app. I would 100% recommend that others use this.
Hi ShopPawsitivitee
We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help.
Kaylee - Omega Team
使用当中碰到，因FB更新导致前端图标消失。Omega定位问题比较快，在线客服很nice，问题跟进很及时。希望下次碰到类似的因为改版导致调用接口的问题，IT能及时排查跟进，并通知商家好提前做应急处理。:)
Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
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the best thing and amazin thing in this app is the support ♥ i really appreciate it and im exactly talking about stella she's amazing she give all the informations i need and give me a lot of time and help me to fix my problem!
Hi Maygom,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team
Very great service in helping me move the app where i needed it to be. the dev is really amazing and was a great help along with stella their customer service lady. thankyou guys a lot.
Hello Heavenly Husky!
The team here at Omega is thrilled to hear such good feedback from you. We are always grateful to customers like you who help us to improve our level of service. We will continue our efforts to meet your requirements and expectations in the future as well.
Please feel free to contact us if you need our support.
I have used this app on my website and found it very easy to set up and use. the fact that i can reply via my facebook business messenger makes like so much easier to keep in touch with my customers.