Omega Messenger, WhatsApp Chat

Omega Messenger, WhatsApp Chat

Reviews (529)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction and boosting sales through its integration with platforms like Facebook Messenger, Instagram, Twitter, and Skype. They value its easy setup, customizable widget, and reliable performance. The 24/7 technical support, with staff members like Joyce, Andy, and Wendy, is frequently praised for exceptional service. This app is favored for its comprehensive features and excellent customer support, making it a top choice for improving customer communication and service.

June 24, 2020

Omg, nice app,great team,they really helped with all the questions I had and were patient enough to put me through everything. I really love the app

Sitprettyhair
United States
5 days using the app
April 29, 2020

Nous utilisons l'application mais répond uniquement en anglais. Nous l'avons mis en français et ça répond encore en anglais. Avez vous une solution ?

Plancher Laurentides
Canada
5 months using the app
April 7, 2022

This application is phenomenal. With many different customizable things to do, along with the live chat customer service, I encourage others to install this application. Joy & Diego with the support team were super quick to help me figure out an issue I was having. Highly recommend!

Bolting Beauty
United States
5 days using the app
Omega replied April 8, 2022

We’re pleased that Joy and Diego were able to resolve your issue quickly! We sincerely thank you for taking the time to share your thoughts with us. 🌻 🌞

Edited November 30, 2019

nice application but i am not used, under trying

thanks for support seller through this application

E Store Trading
Saudi Arabia
5 days using the app
Edited September 17, 2019

i really like the ease of the app. i would like it better if the chat box was a tad smaller and it not pop up on all pages. i would like it to pop up on all pages except the cart page. I was trying to leave a 4 star review but it would not let me submit unless it was 5 or 3 stars.

E-tronic Technologies
United States
5 months using the app
November 26, 2021

Best support! They reply quick and help you with all kind of cases. Highly recommend it. Just the Facebook FAQ sync is not 100% working, but this seems to be an issue on the Facebook side (not related to the app) :)

BLN PRINT
Germany
5 days using the app
Omega replied November 26, 2021

Hi BLN PRINT,

Thank you for posting your positive review. At Omega, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our support was provided in a timely manner.
We look forward to chatting with you again soon!
Kaylee - Omega team

April 8, 2022

i like the serivce very much . because when i uninstall the app and the rep told me the way how to remove the code to help my speed for the store.

Min's
Canada
5 days using the app
Omega replied April 12, 2022

You’re super cool. Thanks, big time for the kind words 🙌🙏🏻🙌🙏🏻🙌🙏🏻 It means a lot to the team.

Edited April 27, 2020

Excelente herramienta para retener y cerrar una venta muy contenta del facebook chat
recomiendo app.

Mongooshopping
Ecuador
5 days using the app
February 19, 2020

Easy to use. It is the go to app if you need to link your Shopify store to your Facebook business page messenger.

Repot Store
Singapore
4 days using the app
December 28, 2021

Nice app and GREAT supports provided by Joy. I am actually a guy with endless questions. So do appreciate the kind and patient help provided by Joy!

ALTHEANRAY
China
4 days using the app
Omega replied December 29, 2021

Hi ALTHEANRAY,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team