Omega Facebook Messenger Chat , 465 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and its ability to handle customer inquiries and pre-sales issues effectively. They value its problem-solving features, customization options, and direct customer interaction capabilities. The responsive and helpful customer support team is also highly praised. Many find it affordable and note that it provides great value, even in its free version. It's seen as a beneficial tool for enhancing customer service and promoting business growth.
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Thanks so much to Lynn for helping me set up, I really appreciate the help!
Great app for live chat to FB
Wowowwww you’re a PEACH 🍑 ! Thanks for your amazing review 🤗 Lynn is on cloud nine 🥰 Hope for nothing but your business’s growth 🔥🚀
_Cheers from Lynn_ 🥰
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Hi EUTOPING TOUCH SCREEN,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
Feel free to drop us a line via Live Chat channel, we are more than happy to help!
Have a wonderful day!
Kaylee - Omega Team
Excellent customer service on Live Chat with Joy who helped me get the app installed as I had issues with certain browsers
Hello Finishing Touches Group,
We can’t thank you enough for your kind review of your experience with our app and the assistance from Joy - a member of our support team. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!
Kaylee - Omega Team
They are very helpful and responsive! My experience with them so far is very positive and it's free. Everyone please get it!
Hi ZA BOUTIQUE,
We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
Please feel free to reach out if you have any questions.
Looking forward to talking to you again soon and thanks again!
Kaylee - Omega Team
So this is a bummer.... An app that is used for messaging and receiving from our customer, doesnt have an option to talk to their team support for help...that is something...sorry guys, its just not working properly
Hi there,
Thank you for taking the time to tell us why our app failed to meet your expectations. However we do have the option to contact with us via Facebook messenger appears on your app store when you install our app and for some reasons, you could not see it on your store.
Please don't hesitate to contact us if you need any help.
Kind regards,
Kaylee
Great app to communicate with customers. It helps us increase our ROI and get more orders. More important, it's FREE:D
Its a good app at first I think but when I installed it, it never work again. even my friends open my website and tap on the messenger icon, it doesn't works at all.
Hello,
Thanks for your feedback!
I'm not sure the issue on your store, maybe due whitelist domain or restriction setup on facebook settings.
If you can, please reinstall app and let me know.
I'll check this.
Regards,
Kien
Great service. I used this app for Facebook messenger and they helped me set up the widget in no time.
Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀
goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood
Super quick help from Diego about customization of the chat widget and adding instagram as a chat option! Thank you!
Hello La Nadia Jewels!
I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you are satisfied with our app and our support team. We will not be able to stand in this market for this long without customers like you.
If you have any questions or need assistance from us, we're more than happy to support you!
Kaylee - Omega Team