Omega Messenger, WhatsApp Chat
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (509)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this chat widget for enhancing customer communication and boosting sales through its integration with multiple channels like Facebook Messenger, Instagram, Twitter, and Skype. It's user-friendly, easy to set up, and offers a free forever plan, suitable for businesses of all sizes. Key features include a customizable chat button and the ability to display the widget on various website parts. Merchants also commend the responsive and effective customer support team, enhancing the user experience and satisfaction.
Refine
-
By rating
When it works, it's great -- but many customers reported it redirects them to my facebook page, like something is broken. Had to uninstall.
Excellent chat ability with Facebook! Beginning to keep in contact very easily. Will continue to use
Hi KETO 1620 Bakery Gluten-Free
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team
it is not working for many days now and no one is responding to my PLEA FOR HElP, I NEED SPEEDY ASSISTance please
Thanks for your feedback. The cause may be Facebook page missing whitelist domain or setup private age, country restrict. If you reinstall our app, we can check the issue.
And we have feedback when you ask about this problem on the support system of Shopify (ticket 15548696)
Kind regards
Omega team
The customer service/support team was amazing. Joyce helped me to integrate everything for my store. They are very motivated and willing to help you out. This app is amazing, easy to customize, and includes tons of features. In the beginning it didn't work...
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.
Cheers from Joyce!
I thinks its an easy way to communicate with your customers when offline. I will get use to as time goes by
Thanks great for small enterprenuer like me
Keep it up maraming slamat
Thanks great for small enterprenuer like me
Keep it up maraming slamat
Vraiment top merci beaucoup et ça marche bienVraiment top merci beaucoup et ça marche bienVraiment top merci beaucoup et ça marche bien
service was excellent really satisfied with the help that was given, maybe just work on how quickly the team can resolve issues
Hi Dress Me Up Dress Hire,
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team
Estoy comenzando a utilizar esta app. Diego fue muy amable y de gran ayuda. Hasta ahora, muy buen servicio.
¡Estamos muy felices de ver que haya tenido una experiencia de cinco estrellas! ✨ ¡Siempre nos esforzamos por ayudarlo a usted y a su negocio a tener éxito! 🍻
Salud,
Diego
App is easy to configure. Beautiful customizations and the customer service is EXCELLENT. Within minutes they were helping me with some theme customizations and within 15 minutes all was customized and working beautifully. Thank you!