Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and its ability to enhance direct communication with customers. It's praised for its responsive customer support, customization options, and smooth operation. The app's standout feature is its integration with Facebook live chat, which aids in generating organic customers and improving customer service. The proactive support team is also highly commended for efficiently resolving issues.

January 20, 2022

Très pratique sur ma boutique je recommande de mettre un bouton messenger afin de conseiller au mieux vos clients

PIE TECHNOLOGIE
France
About 2 hours using the app
Omega replied January 20, 2022

Salut
Merci d’avoir pris le temps de partager cette note positive! Nous nous assurerons de partager cela avec l’équipe du magasin pour leur faire savoir qu’ils continueront le travail incroyable. N’hésitez pas à nous contacter si vous avez des questions.
Tous les meilleurs!
Kaylee - Équipe Omega

Kaylee - Omega Team

March 10, 2022

This is exactly the plugin I need, and even better it has a very productive team. Very fast response and solved my problem very well, I highly recommend

Fomolooo
Hong Kong SAR
About 2 hours using the app
Omega replied March 10, 2022

Hi Fomolooo

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

May 4, 2022

I got a question, my chat room not display like what i setting, so I chat with customer service, they only reply in 10 mins! soooooo QUICKLY!!! and fix my problem, the customer service is Carlos, I really recommend this app and team for everybody!

YAWNGO
Taiwan
About 1 hour using the app
Omega replied May 4, 2022

Thanks for leaving our business a 5-star rating, it's truly appreciated! 💙 💜 You made our day brighter 🌞🌞🌞
Cheers from Carlos

November 25, 2021

This application provides me with a very convenient chat function. I no longer need to use the traditional mailbox to communicate with customers, and I have to wait for several days.

crealityvip
China
About 1 hour using the app
Omega replied November 25, 2021

Hi crealityvip,

Thank you so much for your 5-star review! We will share your feedback with the team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

September 30, 2021

It serves me well, I will be looking forward to more. The customer service is excellent, free offer thanks

vintage soccer jersey
Philippines
About 1 hour using the app
Omega replied October 4, 2021

Hi vintage soccer jersey,

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Omega Team

June 1, 2022

Thanks so much to Lynn for helping me set up, I really appreciate the help!
Great app for live chat to FB

BellaRosaMexico
Australia
About 1 hour using the app
Omega replied June 1, 2022

Wowowwww you’re a PEACH 🍑 ! Thanks for your amazing review 🤗 Lynn is on cloud nine 🥰 Hope for nothing but your business’s growth 🔥🚀
_Cheers from Lynn_ 🥰

March 31, 2022

very good very goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery good

EUTOPING TOUCH SCREEN
China
About 1 hour using the app
Omega replied April 1, 2022

Hi EUTOPING TOUCH SCREEN,

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
Feel free to drop us a line via Live Chat channel, we are more than happy to help!
Have a wonderful day!
Kaylee - Omega Team

December 7, 2021

Excellent customer service on Live Chat with Joy who helped me get the app installed as I had issues with certain browsers

Finishing Touches Group
United Kingdom
About 1 hour using the app
Omega replied December 7, 2021

Hello Finishing Touches Group,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Joy - a member of our support team. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!
Kaylee - Omega Team

March 21, 2022

They are very helpful and responsive! My experience with them so far is very positive and it's free. Everyone please get it!

ZA BOUTIQUE
United States
About 1 hour using the app
Omega replied March 23, 2022

Hi ZA BOUTIQUE,

We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
Please feel free to reach out if you have any questions.
Looking forward to talking to you again soon and thanks again!

Kaylee - Omega Team

April 4, 2023

So far so good. The support responds quite fast. It's affordable too. Let's see how it goes. Will give full review later

Just Your Hair
Canada
About 1 hour using the app
Omega replied April 5, 2023

Thanks a million for your positive feedback 💙💚💛🧡.Glad to hear you've found our app helpful to work with your business. That is our goal. Let’s rock together 🔥🚀