Omega Messenger, WhatsApp Chat
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (536)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interaction and boosting sales through its integration with platforms like Facebook Messenger, Instagram, Twitter, and Skype. They value its easy setup, customizable widget, and reliable performance. The 24/7 technical support, with staff members like Joyce, Andy, and Wendy, is frequently praised for exceptional service. This app is favored for its comprehensive features and excellent customer support, making it a top choice for improving customer communication and service.
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使用当中碰到，因FB更新导致前端图标消失。Omega定位问题比较快，在线客服很nice，问题跟进很及时。希望下次碰到类似的因为改版导致调用接口的问题，IT能及时排查跟进，并通知商家好提前做应急处理。:)
Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
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the best thing and amazin thing in this app is the support ♥ i really appreciate it and im exactly talking about stella she's amazing she give all the informations i need and give me a lot of time and help me to fix my problem!
Hi Maygom,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team
Very great service in helping me move the app where i needed it to be. the dev is really amazing and was a great help along with stella their customer service lady. thankyou guys a lot.
Hello Heavenly Husky!
The team here at Omega is thrilled to hear such good feedback from you. We are always grateful to customers like you who help us to improve our level of service. We will continue our efforts to meet your requirements and expectations in the future as well.
Please feel free to contact us if you need our support.
I have used this app on my website and found it very easy to set up and use. the fact that i can reply via my facebook business messenger makes like so much easier to keep in touch with my customers.
Great app which works really well and just what I was looking for. I was having problems trying to set it up as I'm not that good with technology but I chatted with the support team and Joy was so helpful, even to the point where she did it for me. Thank you.
Thanks for leaving our business a 5-star rating, it's truly appreciated! 💙 💜 You made our day brighter 🌞🌞🌞
Cheers from Joy!
Very simple, does excactly what I want & is easy to use. I would recommend this app! The coolest part is, that you can even change the chat icon logo and color!
A wonderful app, good job! It helps me a lot on communication with my customers before they decided to place me orders, thanks!
I like how I can customize it, but it takes 5 seconds to load on the page and it's glitchy once it's there. I have to click it 3 times for the box to show up.
Hello Ennis Park,
Thank you for taking the time to tell us how you feel about our app and we are sorry for any inconvenience caused to you.
Our app loads through Facebook so it needs time. However, we have updated the new version of the app to make it load faster and you just have to click the chat once for the box to show up.
Please check and let us know if you need any further assistance with the app.
Best regards,
Omega Team
I was looking for ways for my customers to provide feedbacks or enquire help from me. I think this app will be a great help to boost my business. Great job.