Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and its ability to handle customer inquiries and pre-sales issues effectively. They value its problem-solving features, customization options, and direct customer interaction capabilities. The responsive and helpful customer support team is also highly praised. Many find it affordable and note that it provides great value, even in its free version. It's seen as a beneficial tool for enhancing customer service and promoting business growth.

Edited April 19, 2022

The customer service/support team was amazing. Joyce helped me to integrate everything for my store. They are very motivated and willing to help you out. This app is amazing, easy to customize, and includes tons of features. In the beginning it didn't work...

X-Time
United States
About 8 hours using the app
Omega replied April 19, 2022

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.
Cheers from Joyce!

September 25, 2019

I thinks its an easy way to communicate with your customers when offline. I will get use to as time goes by

BestShoesPlanet
United States
8 days using the app
Edited July 20, 2019

Thanks great for small enterprenuer like me
Keep it up maraming slamat
Thanks great for small enterprenuer like me
Keep it up maraming slamat

KSM STOCK
Philippines
About 7 hours using the app
September 8, 2019

Vraiment top merci beaucoup et ça marche bienVraiment top merci beaucoup et ça marche bienVraiment top merci beaucoup et ça marche bien

Coolax
Morocco
6 days using the app
January 5, 2022

service was excellent really satisfied with the help that was given, maybe just work on how quickly the team can resolve issues

Dress Me Up Dress Hire
Australia
About 5 hours using the app
Omega replied January 5, 2022

Hi Dress Me Up Dress Hire,

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

August 16, 2022

Estoy comenzando a utilizar esta app. Diego fue muy amable y de gran ayuda. Hasta ahora, muy buen servicio.

Seasonal Soaps
United States
About 5 hours using the app
Omega replied August 17, 2022

¡Estamos muy felices de ver que haya tenido una experiencia de cinco estrellas! ✨ ¡Siempre nos esforzamos por ayudarlo a usted y a su negocio a tener éxito! 🍻
Salud,
Diego

April 23, 2021

App is easy to configure. Beautiful customizations and the customer service is EXCELLENT. Within minutes they were helping me with some theme customizations and within 15 minutes all was customized and working beautifully. Thank you!

Stoned Hilda
Australia
About 4 hours using the app
September 24, 2021

Joy customer service helped me carefully test and set it up step by step, very good Solve the problem, normal use, no slowdown at present

awanfi
China
About 3 hours using the app
Omega replied September 27, 2021

Hi awanfi,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

Edited December 21, 2019

i like this application, works very good, but please i would like to fix the icon on bottom left , may you please help me

Kaburra
Philippines
About 3 hours using the app
April 1, 2022

Works very well. Simple to use; I had a few niggles when installing but the Tech Help were quick and got on the case. Also live chat with support is excellent. Looking forward to seeing how it works!

High Performance Triggers
United States
About 3 hours using the app
Omega replied April 4, 2022

Hi High Performance Triggers,

We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for amazing customers like you.
We hope to speak to you again soon via our live chat and email :D
Have a nice day!
Kaylee - Omega Team