All reviews
CLUB VIP France | Boutique Officielle.
NUL. Si vous avez plusieurs pages Facebook, l'application ouvre le Live Chat sur n'importe laquelle. Du coup si vous avez des visiteurs qui ont des questions, ils voient une page Facebook qui n'a rien à voir avec votre site. Ce BUG est à corriger d'urgence !
Developer reply
Hello,
Thanks for your feedback!
The application can only connect to a single Facebook page to configure, so it depends on the page you are setting up.
I have checked and found you are using another fb chat application at the same time. I think there is conflict with facebook sdk on your store.
Please contact us again to resolve this issue.
Regards,
Kien
Inter Rice Asia
Doesn't seem to be working today. Not sure if the app broke down, or something like that. Reliability is important.
Works perfectly again after some tweaks to whitelist my website on facebook page.
Developer reply
Hello,
Thanks for feed our app!
I have checked and see the issue: "Refused to display" from facebook api.
I think the issue due fb page missing whitelist domain or setup private age, country restrict
for manual add whitelist domain: https://developers.facebook.com/docs/messenger-platform/reference/messenger-profile-api/domain-whitelisting/
for setup restrict: https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#login
Regards,
Kien
SUPERCAPS®
Very Great app' ! Looks very good on my shop :)
And a very responsive customer service! I recommend without hesitation.
ZiZoou Store
It's an useful app, and it's what I'm looking for :)
This app can be used easily. I hope the team can develop more. Thanks the team :)
Drip4Men™
App suddenly stopped working! I noticed that the replies here are that the FB page settings have age restrictions but I can assure that my page has no age restrictions. Very frustrating and I hated to delete it as I spent time to set it up with the color matching to my store, but I had no choice.
Developer reply
Hello there,
Thanks for your feedback!
When accessing Facebook, there is an error message "Sorry, something went wrong. We're working on getting this fixed as soon as we can. Go Back".
This is an error due to an overloaded Facebook server or a system error so you just need to wait patiently for a while to get in.
We cannot handle this error because it is related to Facebook's API system.
Regards,
Kien
Forever Green
App itself works so easy, after the customization I haven't had to give it any thought.
Contacted support for help with some css to keep my widgets design consistent with their chat icon. Odd request I know, but they responded immediately and had no issues helping. Huge 5* from me, thanks very much
Wpodshop
THIS APP HELP ME A LOT, LIVE CHAT WITH CUSTOMERS HELP ME A LOT......................................
www.digerafit.com
It is very simple to install but when i install it on my shop the desktop live chat doesn't work at all :(
Developer reply
Hello there,
Thanks for your feedback!
I have checked and see you are setting up option display Only Homepage.
So it's app only wok on homepage.
Please change setting for it's work properly.
Regards,
Omega Team Support
Nodtopia Malaysia
Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well
The Fruiti Sticker Co
this app is super easy to use. It was also super easy to download and get started. Totally recomend if youre looking for a messaging app!