Omega Facebook Messenger Chat , 473 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, seamless Facebook integration, and effective customer communication. They value its customization options, smooth operation, and ability to handle pre-sales issues. The responsive and helpful customer support team is also praised. Offering a comprehensive free version, it's an affordable choice that improves customer service, increases conversions, and allows offline messaging. It's a recommended tool for swiftly addressing customer queries and enhancing the customer experience.
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Brilliant help from Joyce. 1-/10 Thanks for helping us get the button live again Fast and friendly service
You are so sweet!🥰🥰🥰. Thank you so much for leaving a review! Our team is thrilled to hear such good feedback. 🙌🙏🏻🙌🙏🏻
buena aplicacion, me deja conectarme con mis clientes y futuros clientes a la hora de realizar ventas en internet
Awesome app and even better customer service!!! I had a problem with the messenger button due to another conflicting app and they helped me fix the problem in less than a day. I strongly recommend this app to others!
Provide some detail about how we can integrate our fb and ig account in our website very informative and kind and willing to help
Hi Comvita Philippines
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
I just started using this app.. as of now it looks good to operate for live customer chat.. all da best team omega..
I had some difficulties setting it up, to begin with, but the service and support helped me in a fast and efficient way.
I had some issues while setting up the app and their staff helped me very patiently and have fixed all the problems I had. And they respond quickly which is really helpful to solve my problems.
This app is perfect. Free version does everything that I need for now and it is a way better option than messing around with code from facebook to add the plugin to my store. It's pretty much identical as far as I can see and integrates with my site/facebook Business suite perfectly, too. Great!!
The app was easy to setup and with a bit of help from their support we got it working optimally. I was very impressed with their support and responsiveness.
You rock! Thanks for your amazing review 🤗 our customer support team was doing cartwheels after reading your review of their work🥰 Hope for nothing but your business’s growth 🔥🚀
App is super simple. Personally feel like it helps with conversions as you can have constant access to chats via facebook. People check facebook messages over emails in my opinion. If you don't have a 24/7 support team - highly recommend Can be a bit clunky here and there but super easy to troubleshoot. More features, eg. linking to orders for automatic tracking could be helpful
Thank you for leaving this thoughtful review! Thank you for taking the time to share this review with us and the community! We're always looking for ways to improve our service, and your feedback is a valuable part of that process.
Omega Facebook Messenger - Live Chat support team