Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and its ability to enhance direct communication with customers. It's praised for its responsive customer support, customization options, and smooth operation. The app's standout feature is its integration with Facebook live chat, which aids in generating organic customers and improving customer service. The proactive support team is also highly commended for efficiently resolving issues.

March 26, 2024

Works great for our shop - wonderful support staff!

Happily Shoppe
United States
Over 4 years using the app
Omega replied March 30, 2024

We're thrilled to hear that our Omega Facebook Messenger Chat app works great for your shop! 🌟 Thank you for your kind words about our support staff. 💼 Providing wonderful support is our priority, and we're here to assist you whenever you need help. If you have any further questions or concerns, please don't hesitate to reach out. We're always happy to help! 🚀

April 25, 2024

AMAZING! they are fantastic in customer service specially JOYCE. they are always active to help.

I never had any issues with the app and highly recommend specially want to generate organic customers and be able to keep in touch with them directly.

ThecafeHQ
Philippines
Over 1 year using the app
Omega replied May 3, 2024

Thank you so much for your fantastic review of the Omega Facebook Messenger Chat app! 🌟 We're thrilled to hear that Joyce provided excellent customer service and that our team was always ready to help when needed. It's great to know that the app is working well for you, helping you generate organic customers and maintain direct contact with them.

We appreciate your high recommendation and are glad that our app and service have met your expectations. If you have any more feedback or need further assistance as you continue to use the app, please don't hesitate to reach out. Thank you for choosing Omega Facebook Messenger Chat! 😊👍

March 27, 2024

非常好用

JUMEIGARDEN
China
5 months using the app
Omega replied March 30, 2024

太好了!我们很高兴听到您对我们的Omega Facebook Messenger Chat应用非常满意!如果您有任何其他问题或需要帮助,请随时联系我们。我们随时为您提供帮助!🌟

April 15, 2024

easy to use! good customer support

meoohoanglaplanh
Vietnam
About 1 month using the app
Omega replied April 19, 2024

🌟🌟🌟🌟🌟 Thank you for your feedback! We're thrilled to hear that you find our Omega Facebook Messenger Chat app easy to use. Providing user-friendly solutions is our priority. We're also delighted that you're satisfied with our customer support. Delivering excellent service is important to us, and we're here to assist you whenever you need. If you have any further questions or require assistance, please don't hesitate to reach out. We're here to help! 😊🛠️

May 6, 2024

The App is very easy to use. The customer is very helpful. They solved the problem very quickly. Thanks so much

Niomi Jewellery
Hong Kong SAR
19 days using the app
Omega replied May 12, 2024

Thank you for your kind words about Omega Facebook Messenger Chat app! 🚀 We're delighted to hear that you found our app easy to use and our customer support team helpful in solving your issue quickly. 💬 Your satisfaction is our top priority, and we're always here to assist you whenever you need us. Don't hesitate to reach out if you have any more questions or feedback! 🌟 #CustomerSatisfaction 😊

April 17, 2024

Useful tool. Help build communication with clients.

迦拿生活 Cana Life
New Zealand
20 days using the app
Omega replied April 19, 2024

🌟🌟🌟🌟🌟 Thank you for your feedback! We're thrilled to hear that you find our tool useful for building communication with clients. Enhancing communication is a key goal for us, and we're delighted that our tool has been helpful in achieving that. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We're here to help! 😊📞

February 22, 2024

geat app

Hawsa Kids
United Arab Emirates
2 months using the app
Omega replied February 25, 2024

Thank you for the compliment! 🌟 We're delighted to hear that you find our app great. If you have any feedback or if there's anything specific you love about it, feel free to share. We're here to assist you! 😊🚀 #GreatApp #Appreciation 🌐👍

January 16, 2024

Great app, easy to use and if you do need to contact the support they are super quick and very helpful.

Coils by Scott
United Kingdom
Over 3 years using the app
Omega replied January 19, 2024

🌟 Thanks a bunch for your awesome review! 🚀 We're thrilled to hear that you find our app easy to use. It's fantastic to know that our support team could provide you with quick and helpful assistance. If you ever have more questions or need further help, feel free to reach out. Happy using our app! 😊🛠️

January 26, 2024

This is an excellent app and the customer support from Wendy was fast and responsive. I was very impressed by the speed of their response. Highly recommended

SlipperPal
Singapore
About 1 year using the app
Omega replied January 30, 2024

Thank you for your kind words! We're thrilled to hear that you find our app excellent and that Wendy provided fast and responsive customer support. We appreciate your recommendation! If you ever have more feedback or if there's anything else we can assist you with, feel free to let us know. We're here to help! 🌟💙🚀

February 12, 2024

Amey a était très rapide pour m'aider dans la configuration de mon chat live messenger, je le suis très reconnaissant

Spiroxy
Australia
About 1 month using the app
Omega replied February 16, 2024

C'est formidable d'entendre cela ! 🎉 Nous sommes ravis qu'Amey ait pu vous aider rapidement et efficacement dans la configuration de votre chat live messenger. Nous sommes reconnaissants de votre appréciation et nous transmettrons vos aimables paroles à Amey. Si vous avez d'autres questions ou besoin d'une assistance supplémentaire, n'hésitez pas à nous contacter. Merci d'avoir choisi notre service et Amey pour votre soutien ! 🌟😊👏