Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

April 10, 2019

I really like this app. It's easy to install and clean interface. Good customer support! Thank you so much!

AME Jewellery
Vietnam
3 months using the app
Autoketing replied April 10, 2019

Dear AME Jewellery,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

Edited November 20, 2018

I love the way they help me the person who chat to me was very helpful went inside my facebook to fix and she

Shoppoings
United States
3 months using the app
April 14, 2019

Kaapikaapi.com.au is delighted to use these apps to support the sale of roasted coffee beans. Simple to download and easy to use. Thankyou for providing this as an excellent service.

KaapiKaapi
Australia
3 months using the app
Autoketing replied April 14, 2019

Dear KaapiKaapi,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

October 1, 2020

I added this app to better communicate custom orders. I felt I needed to be more detailed with my review to help someone. Ok so there are other chat apps yes. The reason I choose this one is 1. I absolutely love the greeting with my chat bubble 2.I am very familiar with FB messenger. Yes you do lose the chat after 24hrs so keep the convo lite and move all custom details to your email and I'd also require like a 24hr custom order confirmation just to keep down confusion/misunderstandings.

Coles Closet
United States
3 months using the app
October 30, 2018

Does what it says and has more customization than most similar apps in it's league. Helps with abandonment

TownleyGirl
United States
Over 4 years using the app
May 3, 2019

Muy buena aplicación, tiene todo lo necesario para que tu tienda online parezca de lo mas profesional posible.

Soddie
Uruguay
3 months using the app
Autoketing replied May 3, 2019

Dear Soddie,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

June 22, 2020

Very good app,Excellent user friendly, Thank you very much,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Monanym
Sri Lanka
3 months using the app
Autoketing replied June 23, 2020

Thank you so much for sparing the time to share your experience when using the app with us. Your feedback is inspirational for the team to work harder and harder to bring the best experience to our customers.

Your friend,
Autoketing Team.

January 13, 2020

Alles bestens, einfacher Login, kurz noch Personalisieren und fertig.
Reibungsloser Ablauf, Danke für die kostenlose App!

Beleuchtet
Germany
3 months using the app
March 11, 2019

Good. This app is very usefull.......................................................................

Allforeva
Vietnam
3 months using the app
Autoketing replied March 11, 2019

Dear Allforeva,

Thanks for your review, your evaluation is our motivation!

Autoketing team
Regards!

August 17, 2018

This app is awesome!!! Will help you a lot in growing your business. Great customer service!

Asv2
Colombia
3 months using the app