Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

Edited May 9, 2019

Nice app, easy to install, and I hope it will help driving sales to my store. It's worth a try. Thank you.

Sheratique
Saudi Arabia
About 3 hours using the app
Autoketing replied May 9, 2019

Dear Sheratique,

Thank you for your great review, your feedback is our motivation!

Autoketing team,
Regards!

March 17, 2019

tooooooooooooooop i love thiss appp is fantastic and i love this app so i enjoyed so much. i reccomend you a looott

Sprinext
Italy
11 minutes using the app
Autoketing replied March 17, 2019

Dear Sprinext,

Thanks for your review, your evaluation is our motivation!

Autoketing team
Regards!

May 8, 2019

the setup video has no audio! I've tried to set it up by watching the video, but the maximize page feature on the setup video is also disabled.
...you should just type the instructions.

Sin City Sex toys
United States
About 3 hours using the app
Autoketing replied May 8, 2019

Dear Sin City Sex toys,

We are so sorry to hear that inconvenience. Besides, if you have any question or problem with settings, please send us a message via live chat on your dashboard or email.

By the way, I see that you uninstall the app, so I can't check the issue.
If you have any question, I'm always willing to help!

Autoketing team,
Regards!

January 1, 2019

The chat seems to only work on a computer.
I turned the mobile option on but it does not seem to work.

Just Get it Now
Canada
About 3 hours using the app
January 27, 2023

after playing around with the app settings it is not showing up on my page.
www.jjzdesignz.com.au.

JJ'z Designz
Australia
About 3 hours using the app
Autoketing replied January 27, 2023

Thanks for your review. Do you turn on app embed in theme?
Please read this instruction https://autoketing.freshdesk.com/support/solutions/articles/42000081459-how-to-set-up-facebook-chat-box-marketing-
We will contact you to support further.

April 5, 2019

Good until now we will seeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

TSOY shop
Slovakia
About 2 hours using the app
Autoketing replied April 5, 2019

Dear TSOY shop,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

February 20, 2019

just getting started and this one helped me..
i just started using but it seems very nice and trustwhorty

ProCooking.com Sales@profcooking.com
Denmark
About 1 hour using the app
June 17, 2019

This app was really easy to set up and very user friendly!! It connected to my Facebook business page with no problems and also has the ability to connect to multiple pages, if needed!

Jazzy Jewels & Gems
United States
3 minutes using the app
August 10, 2018

Great app with really excellent customer service!

Sun Is My Friend
Greece
3 minutes using the app
May 15, 2020

I really thought this would be a great app but unfortunately it wasn't. I asked for the pop up not to be shown and it shows up on every page of website. I cleared my caches more than once and it still showed up. Very annoying.

Made by Nature
South Africa
About 1 hour using the app
Autoketing replied May 21, 2020

We are sorry for the error. Our app has a conflict with the current Facebook updated version.
Please contact us if you have any questions
Kind regards