Facebook & Instagram , 4,675 reviews

Overall rating
3.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
September 3, 2020

The app was very easy to set up. All you had to do was put in your password and poof it was set up.

Jaya's Glitter Outlet
United States
5 months using the app
December 17, 2020

This app was easy to use and made the setup of my company a breeze! Thank you Facebook for making this process so simple

Awesome Bikes UK
United Kingdom
5 months using the app
October 21, 2022

The app does not work anymore. But before it stopped working completely, yesterday morning it had a VERY interesting announcement offering 10 thousand (!) euros worth of free ad credit. I took a photo of the screen. And please Meta keep your word now and give me my 10k ad credit!

Break Time
Croatia
About 4 years using the app
Meta replied October 25, 2022

Hi there!

Ash here with Shopify! Thank you for taking your time to leave us a review. I understand that you are experiencing an issue with "Your request couldn't be processed"/"Sorry, something went wrong". Our team is already working with Meta to address this error, I will be reaching out to you shortly through emails with more details.

I look forward to chatting with you!

Ash | Shopify Support

December 10, 2020

I am new with the configuration of the facebook pages, I was initially frustrated since they disabled my ad accounts without knowing what I did wrong, now with the support step by step I have felt better, thank you facebook team.

Trend People
United States
5 months using the app
January 9, 2021

I had previously set up a Facebook account with most details, so it went smoothly and connected well. It also prompted updates that I needed on FB and there were no hiccups while I updated.

thavecourage365.com
United States
5 months using the app
October 21, 2022

Not good. extremely difficult to manage, I wish we could start over, way too complicated once you are in deep

Catherine's Boutique
United States
About 4 years using the app
Meta replied October 25, 2022

Hi there!

Paola here with Shopify Support. Thank you for taking the time to let us know about your experience with our app. I would love to know about your experience in order to ensure you have all the tools to make the app work for your business. I will be reaching out to your shortly through email.

Chat soon!

Paola | Shopify Support

November 16, 2020

This is a great app to help with distribution of my MedEd content. Thank you; looking forward to further enhancements in the near future!

Indus Intellect Institute
United States
5 months using the app
September 16, 2020

This app is very helpful especially for the low scale entrepreneur that just a startup with his/her business, and that is easy to integrate with shopify.

Thank you, Facebook for helping us during the pandemic. I hope you will be very supportive for new beginners in e-commerce.

Princess Furniture
Philippines
5 months using the app
January 4, 2021

I use facebook channel to promote my products to my customers and to track my customer's activity between fb and my stores

Gadget City
United States
5 months using the app
September 23, 2020

very nice integration and easy navigation. good thing you provided this integration for easy selling

Mr Wound Care Shop
United Arab Emirates
5 months using the app