Reviews (8,298)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

January 17, 2024

No customer support from Meta to resolve the issue, its just ridiculous how such a big company can not have a straight forward option to connect to customer support

RINGMASTER SPORTS - Made For Champions
United Kingdom
About 3 years using the app
Meta replied January 26, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

April 3, 2024

I am not be able to connect my account in facebook and instagram to shopify please let us know if any possibilities it's showing you are not from eligible country.

The Bombay Store
India
About 2 years using the app
June 12, 2024

E muito bom eu trabalho mais e com ele

Mundo da Pesca
Brazil
3 months using the app
August 20, 2024

.

ARK Liberty
United Kingdom
5 months using the app
July 18, 2024

Übersichtlich, unkompliziert

Mode-Flex
Germany
8 months using the app
December 2, 2023

Every time I get going and making money Facebook says I violated something and I have tried to fight it and they deny me. They don't even tell you why. All my ads were approved and no issues. I wasted time and money working with them. This has happened twice now. Very depressing.

Gigiz Express
United States
About 1 year using the app
Meta replied December 15, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

July 31, 2024

aa

Noventa Store
Brazil
About 2 months using the app
August 28, 2024

instalenla, permite configurar todo tu flujo de trabajo

Coco Canela Swimwear
Mexico
3 days using the app
July 29, 2024

Ideaal om snel veel mensen te bereiken

Retrolux
Netherlands
About 2 months using the app
September 2, 2024

Einfache bedienung, einrichtung!

Produktmafia
Germany
28 days using the app