Reviews (8,320)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

July 15, 2024

sono un neofita ed all'inizio ho fatto qualche casino, l'assistenza mi ha dato una mano e la consiglio a tutti

easishops
Italy
6 months using the app
Edited April 11, 2024

Can't connect my store to Facebook
Can't get any help Shopify says its Facebook
Shopify please fix this or make it easier

Dolly and Monroe Boutique LLC
United States
About 3 years using the app
Meta replied February 9, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

July 23, 2024

bom demais

Tienda El Siete
Spain
About 2 months using the app
July 19, 2024

genial!

Mi tienda
Spain
3 months using the app
January 25, 2024

We consistently get good results from our Facebook & Instagram advertising.

bellacaribe
United States
Almost 2 years using the app
Meta replied February 2, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

August 11, 2024

werkt niet

My Shop
Netherlands
3 months using the app
October 17, 2024

No he podido avanzar, soy nueva y necesito aprender mas

DuleXpress
Mexico
2 days using the app
October 22, 2024

dqerqeqe

YGB Studio
Canada
About 3 hours using the app
March 5, 2024

A very poor app integration riddled with flaws and consistent only in it's inaccuracies. If you care at all about accurate measurements and pixels, this is not the app for you. You'd think recording $1,500,000,000,000 in sales would be worth noting or investigating, but Meta has investigated itself, the pixel code, and the app developer and discovered that it's all working perfectly and this is to be expected.

Cascadia Liquor
Canada
Over 2 years using the app
Meta replied March 8, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

July 26, 2024

Otimo

Criative Store
Brazil
About 1 month using the app