Reviews (8,325)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

May 10, 2024

no conecta nada, no puedo incluir el pixel de mi pagina

It doesn´t work. I can´t connect with my web or even inclued the pixel

ANA INA
Colombia
Almost 4 years using the app
July 2, 2024

je suis un peu décu de facebook car c'est un application ou j'ai de bon résultat en terme de vente mais du jour au lendemain facebook n'est plus efficace et ne donne plus de résultat.

Sébiol
France
3 months using the app
October 29, 2024

ótima, é bem descritível e fácil de fazer

GLOBAL VENDAS MFS
Brazil
About 2 hours using the app
October 9, 2024

Não consigo conectar minha loja ao face nem o instagram, ja tentei por inumerar vezes.

Vendas.com
Brazil
3 days using the app
March 4, 2024

Since this Feb, after registering my business for more than 5 times,
This app is still asking me to register my business again and
our products are still not showing up on my Facebook or Instagram

Rela-X JP
Japan
5 months using the app
Meta replied March 8, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

July 18, 2024

Bom

Empório DiiH💎
Brazil
2 months using the app
August 8, 2024

Jeg liker alt med denne appen

ZMARAY BAZAR
Norway
2 months using the app
June 25, 2024

it's shit, takes ages to sync if it ever finishes.

ELKANICO
Switzerland
20 days using the app
December 19, 2023

hello!
facebook & instagram doing very well but add strategy is not well now as compare previous strategy please do some thing

Trendie Hub
United States
10 months using the app
Meta replied December 21, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Please contact our Business Support team via this link if you need further assistance:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

June 28, 2024

très bien

iana.Lo Jewelry
Switzerland
Over 3 years using the app