Reviews (8,325)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

October 26, 2024

Parfait !

Mouveo
France
About 2 hours using the app
August 7, 2024

Ich bin absolut begeistert vom Facebook und Instagram Shop! Die Benutzerfreundlichkeit ist einfach unschlagbar und die Produktvielfalt beeindruckend. Dank der nahtlosen Integration konnte ich meine Lieblingsprodukte schnell finden und kaufen. Die Transaktionen verliefen reibungslos und der Kundenservice war stets hilfsbereit und freundlich. Ich kann diesen Shop nur wärmstens empfehlen!

Better Breathe
Germany
5 minutes using the app
July 3, 2024

Mis canales de venta favoritos

NALU ACCESORIOS
Mexico
Over 1 year using the app
July 25, 2024

..........

MALLETRIA
Mexico
27 days using the app
August 16, 2024

Tres bien

MYNESS PARIS
France
2 days using the app
April 3, 2024

Both apps are user friendly. One would have a wider range of meeting a diverse of persons, especially business wise.

Polished Preppy
St. Lucia
6 months using the app
December 5, 2023

a little hard to navigate.
my products took weeks and i still cant see them in shop
ads that i pay for are not targeting the people i tell it to
I told it local women age 21-54 and all the comments and i like i continue to get are from women in other countries,

Modern Trendz
United States
4 months using the app
Meta replied December 15, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

September 20, 2024

bom

pequenotesouro
Brazil
5 days using the app
October 21, 2024

Allah en kotu dusmanlarimi bile bu uygulama ile sinamasin. Amin.

Lintify™
United Kingdom
1 day using the app
January 13, 2024

Only problem I'm Having and wish get resolved is connecting my ingstagram as well but the app works well.

Lit 4 Life Apparel
United States
About 1 month using the app
Meta replied January 26, 2024

Hi There!

Thank you for taking time to leave a review.We appreciate hearing from our customers! If you need any additional assistance from us with connection,
contact the Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support