Facebook & Instagram , 4,658 reviews

Overall rating
3.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
September 4, 2020

I would enjoy using this app to sell and promote my products and my online store. I'm a self owned business that started out myg home and i just want peopled to know you can do anything you put your mind to.

A Newsons Touch LLC
Georgia
2 months using the app
December 22, 2020

Being as though I am still a beginner in setting up my accounts and working on building my website ads, It was so easy to add the channel and set it up. I thought that it would be like trying to read chinese but it was super easy.

SoakNScents
United States
2 months using the app
Edited November 15, 2022

The updates have made the integrations almost impossible to use without a specialized degree. Then, if you want help, good luck navigating their support system. You'll wait days to get a response, if ever. They're missing out on a lot of ad revenue simply because they've made their processes impossible for the normal user to comprehend.

Nolan Structural Products
United States
Almost 2 years using the app
Meta replied November 15, 2022

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like more assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

February 2, 2021

It's a lot better connecting to the different sales channels via shopify and instagram than it use to be.. Good job - I will wait and see the actual changes in the different platforms... In the meantime, great job.

Popabrose
United States
2 months using the app
January 8, 2021

Its good PR. I love social media for business purposes. If only it was easier to understand as a walkthrough.

Insomnipawz
Hong Kong SAR
2 months using the app
November 7, 2020

It was easy to install and won't know how great it is until I start using it will update if the app doesn't work well

Shopablez
United States
2 months using the app
September 20, 2020

Very User Friendly! Easy to understand and most of all. It's good for beginners. I feel that I am a Grade 1 Student spoonfeeding myself with facebook

hydrapackph
Philippines
2 months using the app
March 15, 2021

It was user friendly a.nd easy to manage. I look forward to getting help to make some extra income. I love hair and want others to enjoy them also.

The Hair Cellars
United States
2 months using the app
December 1, 2020

I' am traying and learning how to enjoy using this app. Thankyou for you help. I wish to have any recommendation

mimitosduque
United States
Almost 2 years using the app
September 7, 2020

I use this app to help get more customers to the shop and help me with more brand awareness and hopefully direct more people to the shop

socius golf
United Kingdom
2 months using the app