Reviews (5,557)

Overall rating
4.1
Counts per rating level
  • 64% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting business growth and customer engagement through effective integration with social media. They appreciate the easy setup and product syncing, noting the platform's user-friendliness. The support team is also commended for their quick and efficient assistance, enhancing the app's value in linking e-commerce with social platforms.

November 25, 2020

this app had made facebook disable my facebook account completely and now I don't know if I can get it back. I have submitted a a review request on FB but it says due to staff shortages they may not review my account

Capital Play UK
United Kingdom
8 months using the app
Meta replied November 26, 2020

Thank you for taking the time to share your feedback and leave a review. When it comes to account eligibility Facebook has complete control over this aspect so it's great to hear you've gotten in touch with them. Merchant feedback is extremely valuable to help improve our apps, so I'll be following up via email shortly to see if you have any additional details to share. - Anna, Shopify Support

February 19, 2021

Seemed easy as a first time user, now just need to confirm it works - I am a new store, but initial setup was easy - JM

AnyAgeActive
United States
8 months using the app
February 1, 2021

great services by the facebook plataform, i will use on any store i own and highly recommended to anyone

OFSENZÊ
Mexico
8 months using the app
January 27, 2021

This app helped me set up my business accounts and helped me sync inventory for easier shopping access for customers. It is quick and easy.

DO UR LAUNDRY
United States
8 months using the app
Edited November 30, 2020

Was easy and I am not a techie. I was able to set up in less than 10 minutes and the integration was seamless.

shop.joywarrior.com
United States
8 months using the app
December 1, 2020

I used this app in hopes to getting more business and subscribers to produce sales on my new business venture.

Straight Chas'Her
United States
8 months using the app
Meta replied December 2, 2020

Thanks for sharing your feedback! The Facebook Channel app is definitely a great tool to achieve those goals. I've sent out an email to you to discuss this further. - Abdalla, Shopify Support

Edited February 9, 2021

Quick and Easy to set up! I can't wait to use this page for my business! This integration will help me better market to my customers in order to grow my business,

Four Elements Co
United States
8 months using the app
January 28, 2021

Easy to use app, however the data source settings etc. is a bit complicated.
Would like some better tutorials for importing products.

Nordic Outlet
Sweden
8 months using the app
February 9, 2021

I use this app for my business Tasteyboutique. I like it because i can find my target audience and run ads. i really love this app.

TASTEYBOUTIQUE
United States
8 months using the app
Edited September 26, 2020

I found this the most important integration any store must have. Furthermore, it is so easy to install, it takes less than 5 minutes

Motifcart
India
8 months using the app