Facebook & Instagram , 4,683 reviews

Overall rating
3.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
January 20, 2021

No problems so far, integrates well. Hope Shopify and Facebook will be able to implement fully Conversions API soon.

Nous Les Marmottes
France
About 1 month using the app
September 10, 2020

good app. Is user friendly and of course reaches all types of platforms. I wish the set up was a simpler process.

Hip Hop Rage
United States
About 1 year using the app
Meta replied September 11, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

February 28, 2021

usei esse app para me ajudar a rodar anuncios muio bom, recomendo de mais para quem quer ganhar dinheiro fazendo o que gosta

MultBike
Brazil
About 1 month using the app
October 26, 2020

I used this app and i am so proud that it have a great and converting effect on my store ..
Proud to use it again

Ghetteaux Brands, Inc.
United States
About 1 month using the app
October 8, 2020

I didnt understand why there were some many items to set up. WHy i had to select so many things. all that was needed need to be my primary account, my business account and a card to charge.

Genteel Gems
United States
About 1 year using the app
October 27, 2020

good and easy experience adding Facebook. I will certainly advise others to use facebook for advertising their online stores and all other stores and endeavors they may have. Thank you Facebook for being there for me and all others who wish to advertise with you. This has certainly encouraged me to continue with my online business because I know that this advertising module is there for me and will always be there to help me with my needs as a store owner to be confident in all that I do for sales and Facebook has my back in the advertising industry for all who seek their online businesses, so I say trust them to do their very bests to take your business to the next level and far beyond. Again I say Thanks to Facebook for all that they are doing to keep me afloat in this ecommerce business that I may also help others and give them great tips on advertising.

Mckinley Sales
United States
About 1 month using the app
January 26, 2021

I used this app for my online shop and it is really helpful. The set up is so easy and I can also navigate easily

Shop to Wellness
Philippines
About 1 year using the app
November 21, 2022

Unable to create Facebbok and Instagram shops in the Commerce Manager and link them to my Shopify account only because my business is located in Ukraine! When other companies try their best to support people in Ukraine in their fight for freedom, Meta doesn't allow businesses from Ukraine to create Facebook or Instagram shops in their Commerce Manager and link their Shopify accounts using this app! That is such a shame!

Samolevsky
Ukraine
12 months using the app
Meta replied November 22, 2022

Hi there!

Steve here from Meta! Thank you for taking time to leave a review. Meta has specific eligibility requirements for selling on its surfaces and your market is considered. You can review the full requirements here: https://www.facebook.com/business/help/2347002662267537

If you would like further assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you,
Steve

October 15, 2020

A app é muito boa para quem trabalha com ecommerce, conseguimos gerir tudo através de um só lugar! é incrivel

Madameshape
Portugal
About 1 year using the app
October 26, 2020

it was little complicated to use it and kind of expensive. it was hard to figure it out in the beginning but later on i was able to manage it. they should definitely lower the advertisement prices.

Horizon Phone Accessories
United States
About 1 year using the app