Reviews (4,757)

Overall rating
3.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
May 24, 2023

App keeps freezing, I can't set it up and can't even contact customer service to help me, as it shows an error message whenever I try. I've been trying for days, tried on two different computers, a tablet and a phone and nothing works. Terrible app.

Héloïse
France
3 months using the app
Meta replied May 30, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

April 8, 2021

Connecting my shopify shop to face book was easy and quick. the catalog automatically uploaded. best!

shopourskin
United States
3 months using the app
October 6, 2020

I am really looking forward to getting my name out there more by using other social media platforms. This process was so simple to use. Thank you

Label It (by Zoe)
Australia
3 months using the app
January 22, 2021

it is really good! it helps a lot of people to sell products online. please make ads rate lower so that more people can become rich.

Pure Barley Grass Ph
Philippines
3 months using the app
August 31, 2023

I have been suspended 1 week after the beginning of my ads just after being hacked. it is impossible to join the client service and today I have not recovered either my page for ads either my personal account. I am very worried because I have a lot of personal information and credit card on it. That's not normal for such a big company to not have a client service to help people and fix problem... Very disappointing

Parvota
France
2 months using the app
Meta replied September 5, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

February 24, 2021

Very nice, the application is very to use. Clear and efficient. It's better to use the real application that other tracking data.

BIJOUX-DREAMS©
France
3 months using the app
October 8, 2020

I used this app to help me set up my pixel. I don't know why I should write a minimum of 100 characters to install the app

My Tidy Bath
Romania
3 months using the app
Edited November 18, 2020

Nice try and get connect with something I can't do it and that I am not expect to approve it before .So that amazing for my business online

Asalanta Earth Shop
Thailand
3 months using the app
December 21, 2020

Very easy to follow up all the instructions. I will certainly take advantage of reaching out to my public.

CozyPatio
United States
3 months using the app
September 18, 2020

Keeps me in contact with loves I'm not able to see often. It saves me time with having an outlet to go to for information.

OPC INC
United States
3 months using the app