Reviews (5,347)

Overall rating
4
Counts per rating level
  • 63% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
February 18, 2022

This app is terrible. None of my inventory is accurate and I always have errors. Would not recommend

JuniperzCreations
United States
Over 1 year using the app
Meta replied February 18, 2022

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the struggles you are facing with Facebook channel. I'm going to follow up with you in an email to gather some context on the issue that you are facing and see where I can help.

Adil | Shopify

September 23, 2020

I have just installed this app and it's installation is a very easy process -now im just hoping it translates to sales

Eternal Elphin
Ireland
About 2 months using the app
February 5, 2021

Facebook channel app helps individuals like myself improve traffic to your Shopify store with potential costumers.

ChefSity
United States
About 2 months using the app
April 2, 2021

I used this app to help me do business.Irealy like how it does work. It would be nice if it did for me better.

Funsunny
Ireland
About 2 months using the app
December 1, 2022

Frustrating ... I use to be able to post new items and run ads from Shopify. Now it says disconnected and I cannot add Meta posts to my marketing campaigns. Can we have the old app back?

The Passport Hustle
United States
About 3 years using the app
Meta replied December 2, 2022

Hi there!

Steve from Meta here! Thank you for taking time to leave a review. I understand your frustration with the recent changes. If you would like to run campaigns on Facebook and Instagram, you will need to do so from Meta.

If you would like assistance with this and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you,
Steve

September 9, 2020

Great app. Veryyyyyyyyyyy helpful for user to promote products and reach new and old customers. Everyone should use

Jalure Jewelry
United States
About 2 months using the app
November 3, 2020

Very helpful tools. Easy to navigate for us beginner.
Hope you add more tools like these stuff......

Blackael
Philippines
About 2 months using the app
February 23, 2021

The Fb add is easy to configure and conect to your shopify account. The problem is with the facebook bussines account itself.

charlosynoli
Mexico
Over 1 year using the app
October 8, 2020

I am glad to use the Facebook channel app for my business. It was easy to setup and manage. I look forward to great results.

Pretty Couture
United States
About 2 months using the app
Edited January 19, 2021

I used this app and it helps me connect my Facebook fan page to my store. It's great!
We should have more apps like this. I love it!

Estridencias
Spain
Over 1 year using the app