Reviews (5,364)

Overall rating
4
Counts per rating level
  • 63% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
March 25, 2021

i really have not figured it out yet. It's too complicated. Setting it up was relatively straightforward but using it is a struggle.

A Bundle O’ Bows
Canada
Over 2 years using the app
Meta replied March 29, 2021

Thanks so much for taking the time to leave feedback. I'm glad you were able to set up the app and would love to help you with taking advantage of all its features. We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Jamilah, Shopify Support

November 26, 2020

A good app and does what is says on the tin. We used the app to integrate our Shopify website and our Facebook and Instagram shops and it works a treat.

Living Windows
United Kingdom
About 1 month using the app
December 27, 2022

Meta sucks! You can't even connect your Shopify store. Nothing but problems. There is no success with Meta & Shopify.

Worldly Seeds
United States
About 1 year using the app
Meta replied December 28, 2022

Hi There,

Kristin here with Meta. Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

November 5, 2020

good thank you for your service. it is a bit difficult to follow through. sometimes it didnt work. but overall well.

The Angels Pet Store
Canada
About 1 month using the app
February 18, 2021

all except for them cutting of the head of my pics in facebook when I use the url address for my shop it is good... could someone tell me how to fix this
thx

MVP CUSTOM ACCESORIES
Canada
Over 2 years using the app
Meta replied February 23, 2021

Thanks for sharing your feedback! I'd be happy to investigate this for you. I’ve sent out to an email to you and hope to hear back from you soon. - Abdalla, Shopify Support

November 13, 2020

Usé esta aplicación para añadir el pixel de facebook, pero son muchas los términos y condiciones que hay que aceptar para esta simple gestión.

Productos10
Spain
Over 2 years using the app
Meta replied November 16, 2020

Gracias por compartir tus comentarios! Entiendo tus preocupaciones. Le envié un correo electrónico y espero escuchar más de sus pensamientos pronto. - Abdalla, soporte de Shopify (Sent using a Translator)

October 9, 2020

I use this app to promote and sell products of my online store. The complexity of the app is very well build in order to give clients a pleasent experience while shopping online. Keep it up! Well done!

Ticker Tok
Romania
About 1 month using the app
Edited October 29, 2020

Inizio ora a usare questa piatta forma e quindi devo ancora testare la sua utilità. Non ho dubbi che sarà una bellissima esperienza per me, quindi una volta provata potrò lasciare un mio commento a riguardo sincero. Perchè il mio sogno è quello di potere lavorare con dropshiping e quindi occore per forza Facebook . Ma per ora trovo che sia già fastidioso dovere rilasciare un commento così lungo per poter accedere all uso proprio dell app.

OlaValpa
Italy
About 1 month using the app
July 27, 2022

I've spent hours going round and round in circles trying to sync Shopify with Facebook. Facebook is a total mess of business tool. This should, and really could be simple and powerful. It's not. Don't waste your time.

Sycamore Atelier
United Kingdom
About 1 year using the app
Meta replied July 29, 2022

Hello!

Paola here with Shopify! Thank you for taking the time to tell us about your experience with the Facebook Channel. I completely understand that setting up the Facebook assets can be overwhelming. I will be reaching out shortly via email to address your questions and provide the next steps.

I look forward to chatting with you!

Paola | Shopify Support

December 26, 2020

J'ai utilisé cette application pour m'aider à paramétrer et relier mon site Shopify à Instagram et Facebook.

Marinemycs
France
About 2 years using the app
Meta replied December 29, 2020

Merci d'avoir partagé votre expérience ! Je suis heureux d'apprendre que vous donnez une chance au canal de vente Facebook et que vous tirez parti d'Instagram et Facebook grâce à l'utilisation de l'application. Je serais ravi de partager quelques ressources qui vous aideraient avec cela. Je vous ai envoyé un email et j'attends de vos nouvelles avec impatience. - Abdalla, support Shopify