Reviews (5,364)

Overall rating
4
Counts per rating level
  • 63% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
Edited September 21, 2020

i used this app its working very good my account is disabled which is so weird because it never happened before

DripGoodsAndApparrel
United States
About 1 month using the app
October 23, 2021

I have tried for two (2) years to connect my Facebook to my Shopify and still have NOT been able to connect. FaceBook always has some reason or excuse to deny my access. I have deleted my old FaceBook, created a new FaceBook several times. I believe currently I actually have three different FaceBook accounts because each time I would try to connect, FaceBook would say I did not have an account and require me to create a new one and would then still deny my access to FaceBook. I have given up and will never try to connect again and will never encourage, anyone who ask my opinion, to connect. This hinders my access to Instagram and Twitter also which makes me very upset. Thank you for allowing me to air my opinion.

Jewelry by Sande Gene
United States
About 1 year using the app
Meta replied October 27, 2021

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you were facing on-boarding with the channel. I understand that you are not interested in attempting to connect again. I'm going to take a look into this further and follow up with you. We're always grateful for feedback and we will use this to constantly improve our app. Please look out for my upcoming email.

Jason | Shopify

March 17, 2021

Much better than before. Still unsure how things get locked and getting them to unlock is very difficult. Would be great to have more information on why and how to clear thing up

Cough Shields by PCL Graphics
Canada
About 1 year using the app
October 29, 2020

all the process are simply and automated. I have create my new shop in facebook page in 5 minutes. very good. thanks

Top Trend Abbigliamento
Italy
About 1 month using the app
March 30, 2021

I was able to set up my Facebook Page Account very fast and very easy. Just click on the buttons and the magic happens. Amazing. Thank you for this.

GetUp FitNest
Philippines
About 1 month using the app
March 15, 2021

Simple and clear, perfect! It is also made easier by the many official guides provided by Shopify and Facebook.

EcolBamboo™ - Offical Store
Italy
About 1 month using the app
March 31, 2021

Amazing app to use haven't been disappointed in any of its use so far. Thank you for creating pixel

UnBeWeavable Hair Shop
United States
About 1 month using the app
November 19, 2020

I used this app to get my store noticed, it helped me to set it up and it was easy to understand steps

Jazeez
New Zealand
About 1 month using the app
December 10, 2020

I don't know what to say? I don't know if this app works. It is weird they ask to give a good review before using it.

EpicBites
United States
About 1 year using the app
Meta replied December 12, 2020

Thanks for sharing your feedback! Reviews are always optional and I'd be happy to touch base with you later down the line after you've had a chance to use the app. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

December 3, 2020

Easy to setup and will continue to use facebook as my main channel for advertisement. Hope to see more improvement of the interface

AntBoxer
Singapore
About 1 month using the app