Reviews (5,360)

Overall rating
4
Counts per rating level
  • 63% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
March 22, 2021

Muy buena integración entre aplicaciones! Deberían de hacer tutoriales en varios idiomas para aprender añadir el pixel de facebook con shopify.

Prietto
Spain
About 1 month using the app
September 24, 2020

is a really reliable and cool one , recommended for all brands and stores to keep all customers keep on coming

WorldWide Services Store
Ghana
About 1 month using the app
Edited September 22, 2020

Personalmente uso esta aplicacion, por eso estoy ansioso de poder asociarla con las redes sociales de mi tienda online.

SelfEsteem.ar
Argentina
About 1 month using the app
February 28, 2021

Every time I update anything on my shopify it appears on my customers news feeds which is very intrusive. It has caused me to loose a lot of followers. Absolutely ridiculous.

EJayDesign
United Kingdom
About 1 year using the app
Meta replied March 1, 2021

Thanks for taking the time to share your feedback! That definitely sounds frustrating and not ideal. In that regard, we have had a few merchants experience the same issue. The issue that you've described is coming from a setting within your Facebook notifications and not from our app directly. We aren't able to control how Facebook displays your product updates however, we did some digging on our end and the way you would turn off these notifications is to go to your Business Page Settings > Page Updates > click on Edit > and turn off post notifications so that they don't automatically update every change. This should turn off the automatic posts. Thank you! - Anna, Shopify Support

November 11, 2020

I used this app and it is look like great! I have to start to do facebook ads but I think this app is very complete...

GaloreShoppe™️ - Official Store
Italy
About 1 month using the app
February 3, 2021

Sync with Shopify products that have variants resulted in Facebook/Instagram deciding what variant to advertise and that is really not what you want, 1 full day lost.

Billie At Home
Belgium
About 1 year using the app
Meta replied February 4, 2021

Thank you for taking the time to leave a review. That certainly sounds stressful as you have spent quite some time troubleshooting this. I'd like opportunity to look into this further for you. I will be sending you an email shortly to discuss. I look forward to hearing back. - Anna, Shopify Support

October 30, 2020

i use this app greatly and it really help me with my business and i am really glad integrating and using it with my store.

GYNERG
Latvia
About 1 month using the app
September 12, 2020

I think it was very easy to set up. As a new business and preparing for launch, it was a necessity to have my FB Shop active.

The Estie Bestie
United States
About 1 month using the app
October 23, 2021

I have tried for two (2) years to connect my Facebook to my Shopify and still have NOT been able to connect. FaceBook always has some reason or excuse to deny my access. I have deleted my old FaceBook, created a new FaceBook several times. I believe currently I actually have three different FaceBook accounts because each time I would try to connect, FaceBook would say I did not have an account and require me to create a new one and would then still deny my access to FaceBook. I have given up and will never try to connect again and will never encourage, anyone who ask my opinion, to connect. This hinders my access to Instagram and Twitter also which makes me very upset. Thank you for allowing me to air my opinion.

Jewelry by Sande Gene
United States
About 1 year using the app
Meta replied October 27, 2021

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you were facing on-boarding with the channel. I understand that you are not interested in attempting to connect again. I'm going to take a look into this further and follow up with you. We're always grateful for feedback and we will use this to constantly improve our app. Please look out for my upcoming email.

Jason | Shopify

Edited September 21, 2020

i used this app its working very good my account is disabled which is so weird because it never happened before

DripGoodsAndApparrel
United States
About 1 month using the app