Facebook & Instagram , 4,692 reviews

Overall rating
3.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
October 3, 2020

You need a lot of patients and time when doing this for yourself, over all great step by step was very useful

CCS Designs Boutique
Canada
6 months using the app
October 26, 2020

nach ersten Startschwierigkeiten dann doch ganz easy. Wenn es jetzt noch Facebook schafft, dass Konto nicht erstmal zu schliessen ist alles gut.

Deine Welt Laden
Germany
6 months using the app
Edited October 23, 2020

hola si yo estoy muy convencido con el uso de esta aplicación pues me facilita mucho el hacer las cosa que necesito hacer para mejorar mi tienda

todo de todo on line store
Mexico
6 months using the app
Edited October 29, 2020

bastante util realmente llena las expectativas necesarias bastante facil de usar y muy satisfactorio

sexy's ladies
United States
6 months using the app
September 30, 2021

I would give this zero stars. No help, goes in circles. Articles don't answer questions, you can not contact anyone via any method. And Shopify's server issues cause Account bannings.

Idle Hands Creations LLC
United States
6 months using the app
Meta replied October 1, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with the Facebook Channel. Please understand that account approvals are completely handled by Facebook as Shopify has no hand in the decision made. I do want to see the Facebook Channel working for you so I'm going to follow up with you in an email to share some more information with you that can help resolve the issue.

Adil | Shopify

September 15, 2020

Makes it easier to connect fb page to shopify site however I wish pixel set up was easier. The information was not very clear.

Cantonese Dimsum House
Philippines
6 months using the app
Meta replied September 16, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

Edited January 29, 2021

Seems okay, just waiting on the review at this stage................................................

Whip Gold
Australia
6 months using the app
September 29, 2020

Es muy fácil de configurar, especialmente la vinculación con el Business Manager que suele ser complejo.

Outlet Dreams RG
Spain
6 months using the app
October 1, 2020

I used app to add products to sell via instagram shop. needs to be simpler. Couldn't edit items easily

GLOW BY AILA
Australia
12 months using the app
Meta replied October 5, 2020

Thanks for letting us know about how you're getting on with the Facebook app. I'm going to send you an email about editing your products, so you can get them set up exactly as you need. Keep an eye out for it! - Cíara, Shopify Support

Edited October 20, 2020

Facebook is a great tool to connect on a personal & on a business level. My only complaint is that there is no customer support.

NU2U
United States
6 months using the app