Facebook & Instagram , 4,675 reviews
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I used this app in hopes to getting more business and subscribers to produce sales on my new business venture.
Thanks for sharing your feedback! The Facebook Channel app is definitely a great tool to achieve those goals. I've sent out an email to you to discuss this further. - Abdalla, Shopify Support
It seems like an improvement over trying to understand Facebook's interface, but I am not sure yet, thus the three stars.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
It's not working. I am disappointed : get an error message. i can't even connect to the facebook and connect my pixel.
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. It sounds as though your shop is being affected by a known issue on Facebook’s team which their team is working on resolving. I'm going to follow up with you over email to open up the lines of communication, in order to let you know when the issue has been resolved!
Charlotte | Shopify
excellent tools that make my life easier, I choose it every time I need a landing page, great work guys.
Sometimes it doesn't save the updates I make on my products.
Please, try to fix this. At least make it faster.
Hello I've been trying to set up Facebook Pixel since yesterday but without success with we kept saying Sorry, something went wrong.
We're working on getting this fixed as soon as we can. and when I try to set it up via the sales channel, many options are not available at all, please help
Hi There!
Aaron here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram App and provide any help you might need. If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you,
Aaron
Still confusing, but better once I created a new page and started from scratch.
Shopify itself was a big help, but the whole fb/insta scenario was a big mess that was even messier to try and sort out.
Thank you for taking the time to leave your review. Merchant feedback is extremely important to us so I definitely will be sharing your review with our developers. I'd like to ensure you are getting the most out of our app so I will be reaching out shortly. Look forward to your reply. - Anna, Shopify Support
Utilizo esta tienda para presentar el mejor servicio universal con los productos escogidos por su atracción, uso y calidad.
This app is helping to promote my new business that I have just started a few months ago. It will start to bring in more customers
I use this application to help me grow my business, to increase sales from the traffic brought to the site.