Facebook & Instagram , 4,675 reviews

Overall rating
3.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
October 5, 2020

good enougth aaaaaaaaaaaaaaaaaaaaaaaaasaaaagood enougth aaaaaaaaaaaaaaaaaaaaaaaaasaaaagood enougth aaaaaaaaaaaaaaaaaaaaaaaaasaaaagood enougth aaaaaaaaaaaaaaaaaaaaaaaaasaaaa

Gathor
Brazil
8 days using the app
January 22, 2021

Great app. Just installed so I'm not sure how it works yet. Hopefully, soon I'll find out and let you guys know.

SewManyKurls
United States
8 days using the app
Edited October 12, 2021

This thing causes depression. Avoid it.
I remove the Facebook sales channel. It became a nightmare, very depressing to find yourself violating, restricted, warned, threatened to lock down your business for no reason, very routine, no support, even support team doesn't know how to fix..You will just receive some links take you to no where.. a lot of confusions, and more of time wasted. And finally, depression to the extent I don't want my eyes to see this mess in front of me. I try to remove business manager but I cannot, and the support team cannot even help.

Wellness Mod
United States
3 months using the app
Meta replied October 15, 2021

Hello,

Jacky here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jacky | Shopify

January 23, 2023

No sirve, no me pude meter. Hay que partir por que se necesita cuenta de Facebook, no se puede sólo con instagram, así que hay que hacerse una de Facebook. ¿El problema? No te puedes hacer una cuenta de tienda sin antes tener una personal para enlazarla a la cuenta de tienda. ¿El problema? Es que si te creaste antes la de Instagram, ya cagaste.

No la recomiendo, y no es necesaria. No la descarguen, no gasten su tiempo en esto. Con razón Meta va en picada hacia abajo.

NewStandard.cl
Chile
3 months using the app
Meta replied May 4, 2023

¡Hola!
Gracias por tomarse el tiempo para dejar una evaluación. Pedimos disculpas por las molestias causadas y nos gustaría ayudarlo con una solución. Comuníquese con nuestro equipo de soporte comercial a través de este enlace https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram para que podamos hacer un seguimiento con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
[Metasoporte].

September 4, 2020

It's a great integration and doesn't take much work to set up. And while there are a bunch of steps it's still a pretty good, guided experience.

Vibe Supply Company
Netherlands
3 months using the app
February 14, 2021

Great experience setting up my Facebook store. I look forward to showing the pieces that my wife has in her boutique. Hopefully everyone love the clothing.

Boutiquechel
United States
8 days using the app
March 7, 2021

The installation was very smooth. Not sure how the actual implementation will go, it's too early. They should prompt for feedback a month down the road.

Cancer Battle Box
Canada
3 months using the app
September 9, 2020

this app is helpful for small business start ups but need more instruction on setting up the facebook shop.

Li'l Mayflowers
United States
8 days using the app
September 29, 2020

Too many steps, please reduce steps so Pixel can be easily set up. You can upgrade UX design to look more nice.

Zopx
India
3 months using the app
Edited September 26, 2020

My website is blocked in Facebook page. There is no pre intimation about this blockage. And there is no clear guidance about this problem.

DESI BASKET
India
3 months using the app
Meta replied September 28, 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support