Reviews (7,186)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting online visibility and sales through easy integration with Shopify. They highlight features like creating shoppable posts and ads directly on social feeds, straightforward setup, and syncing of product catalogs. The app is also noted for its user-friendly interface, responsive customer service, and tools like product tagging and sales analytics, which help increase brand awareness and sales.

March 4, 2021

Easy to navigate! The process was simple to follow and made sense. Been looking to sell on FB for a long time, excited to be able to do it now.

capealoecollection
United States
3 months using the app
September 16, 2020

straight forward. Bit worried about it overriding the store I have just set up on fb though as it took a very long time for me to do

Spectrum Golf
United Kingdom
3 months using the app
November 28, 2020

It is good, but at the end it´s a little confusing when they tell you they will delete your old account... I thought you´re going to delete my WHOLE FACEBOOK ACCOUNT. You should put a message like "Don´t worry, you will still have your FB account, contacts, blah blah blah" :) Thanks!

fragileartandhelp
Mexico
About 3 years using the app
Meta replied November 29, 2020

Thank you for leaving a review and sharing your experience. Feedback is extremely important to us, in order to help improve our app. I'll be sending you an email shortly to see if you have any other suggestions or further details you'd like to share as feedback. - Anna, Shopify Support

October 19, 2020

Super easy to work with and modern. I love also the new updates. Facebook is the best at advertising

Female Stripe
Hungary
3 months using the app
September 23, 2021

I cant use shopify marketing to publish retargetting ads..... It keeps getting rejected over and over again saying something is wrong with Facebook.

CKIN+
Canada
About 3 years using the app
Meta replied September 25, 2021

Hi,

There can be some things which need to be set up before you can publish Facebook ads through Shopify. I'm going to send you an email so we can get to the bottom of this and get your ad up and running. Keep an eye out for it!

- Cíara | Shopify Support

October 19, 2020

Works nice - big thanks for this app facebook. its way better then the old app. nice update facebook.

gesegnet
Germany
3 months using the app
April 30, 2021

I have never in my life experienced more issues with a company than I have when dealing with Facebook and Facebook ads. The new Shopify integrations have been nothing but trouble since they launched. Currently, I am unable to successfully link my Facebook business manager and pixel. Shopify support tried to help but it is a Facebook issue. And of course, Facebook support is no help as usual... Very frustrating. Wish you could just copy and paste your pixel like back in the day. Typical Facebook, making everything 100 times more complicated than it needs to be....

Ellure
United States
About 3 years using the app
November 19, 2020

so far so good. a bit overwhelming but it guide me through the steps well. Hoping to learn more yes

wildthoughts_shop
United States
3 months using the app
November 18, 2020

Was quick and safe, I will recommend this to everyone, Facebook is just amazing and to sell items, ads from facebook is just the best.

gprosocks-shop
France
3 months using the app
April 10, 2021

I have no complaints. Easy setup, currently the best solution for the iOS14 situation, pixel tracking and dynamic catalog ads.

BeeMulberry
United States
3 months using the app