Reviews (7,400)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its straightforward setup and its ability to boost product visibility and sales. They value the user-friendly interface that eases management of their online presence and enhances social media marketing. Positive remarks are also made about the responsive customer support and the seamless shopping experience it offers, which is convenient for customers and effective in increasing customer engagement.

January 17, 2021

I used this app to set up the facebook and Instagram shop. I don't know yet why the Instagram was denied but the facebook was approved.

His Accents
United States
4 months using the app
January 21, 2021

I would highly recommend connecting to Facebook through the Shopify channel. Its very efficient and easy to navigate

Madison Boutique
Ireland
4 months using the app
October 1, 2020

This is a great tool for conversion tracking. This app made me tons of sales. Kuddos to the team! I appreciate your help

Krizia Creamery Delivery
Philippines
4 months using the app
September 22, 2020

Simplified and Awesome. Very user friendly. Setting up campaigns etc have never been easier. No need to open your FB page or business manager to create campaigns. You can all do it from shopify

STRETCHOHOLIC
India
4 months using the app
September 20, 2021

I've been trying to reinstall FB and I'm getting the same error message - "this page can't be loaded right now"

PoochieBoots
United States
Almost 4 years using the app
Meta replied September 23, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with getting the Facebook Channel connected. I'm going to look into this further and follow up with you in an email to open up the lines of communication here to see how I can help you.

Robyn | Shopify

December 8, 2020

This is a lot easier to use than the old facebook business manager. I am still learning how to optimize it and my instagram keeps dropping off but it is still easier to navigate.

Plant Bro
Canada
Almost 4 years using the app
October 7, 2020

very easy to install! so thank you very much guys i really appreciate it, gave you 5 stars rating so i hope you glad guys!

DavidAngels
Israel
4 months using the app
Edited October 29, 2020

very helpful app. It connects people all over the world and help optimize your business. easy instructions

Nissamart
United States
4 months using the app
February 12, 2021

I really love this app. It's easy to connect to & interact with. Very cool interface & it's manageable for my product!

The Solars Riff
United States
4 months using the app
November 27, 2020

Really easy to set up. Highly recommend if you plan on being even remotely successful. Everything is seamless and is cohisive.

Rotatery360
United States
4 months using the app