Reviews (9,420)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for enhancing product visibility and sales through easy syncing of Shopify catalogs to Facebook and Instagram. The setup is straightforward, improving user experience, while detailed sales analytics help optimize marketing strategies. The interface is user-friendly, and responsive customer support efficiently resolves issues, making it a valuable tool for managing ads and tracking sales on social platforms.

November 11, 2020

Perfect app to organize the store. Especially the new functions are great. Instagram shop and the facebook shop in one app. YES!

FITREBELZ™
Germany
4 months using the app
November 1, 2023

Easy setup and ready to enjoy the ride

FashionQueene
United States
4 months using the app
Meta replied November 3, 2023

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

October 21, 2022

The app does not work anymore. But before it stopped working completely, yesterday morning it had a VERY interesting announcement offering 10 thousand (!) euros worth of free ad credit. I took a photo of the screen. And please Meta keep your word now and give me my 10k ad credit!

Break Time
Croatia
About 4 years using the app
Meta replied October 25, 2022

Hi there!

Ash here with Shopify! Thank you for taking your time to leave us a review. I understand that you are experiencing an issue with "Your request couldn't be processed"/"Sorry, something went wrong". Our team is already working with Meta to address this error, I will be reaching out to you shortly through emails with more details.

I look forward to chatting with you!

Ash | Shopify Support

Edited November 8, 2020

I'm hoping this will improve my business profile during this difficult time. The app was easy to set up.

Monks Coffee Roasters
Netherlands
4 months using the app
October 21, 2022

Not good. extremely difficult to manage, I wish we could start over, way too complicated once you are in deep

Catherine's Boutique
United States
About 4 years using the app
Meta replied October 25, 2022

Hi there!

Paola here with Shopify Support. Thank you for taking the time to let us know about your experience with our app. I would love to know about your experience in order to ensure you have all the tools to make the app work for your business. I will be reaching out to your shortly through email.

Chat soon!

Paola | Shopify Support

November 19, 2020

Cool, very easy to use and understand. I hope it works and I make sales sales and more sales. Nothing negative

Earth, Beans and Fire Coffee Company
United States
4 months using the app
December 3, 2020

great information. it helps you to conduct business the right way for you customers. I love the benefit

Home Store Shopping
United States
4 months using the app
March 7, 2021

Facebook is the main advertising channel, hope they solved their problem with apple soon. keep the hard work

ainstick
United Arab Emirates
4 months using the app
February 23, 2021

I love this app Joe! It is very helpful. I just need to go live more. Lol. I see how it makes invoicing so much easier and i am able to actually go to sleep sooner after my live!! I just have a few questions. Is there only 1 specific word I can use on my account? My word I believe is SOLD but i was wondering if other words were available for my account. Also I see how people can link their account and have a picture of the piece pop up on screen when they are showing the piece that they are showing live. Is there a way I can get that also through here? Thanks so much!!

KingofBlingATL
United States
4 months using the app
July 24, 2024

App ótimo , de fácil manuseio , objetivo, claro e eficiente

ENCONTREIAGORA.COM
Brazil
About 6 hours using the app